MOD Corsham (SN13 9ET) as base location. This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (the permanent duty station), which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. Job Summary We are looking for talented and hard-working individuals with demonstrable commercial experience or transferable skills, to join us in providing a full procurement service for digital technology capability across Defence. Defence Digital is responsible for delivering and integrating new digital capabilities, giving our forces the advantage on the cyber battlefield to combat an ever-evolving threat. In support, Defence Digital Commercial is building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive and supportive environment. You will work within a highly capable, diverse team who will support you to develop your professional and personal skills, knowledge, and experience, including a fully funded professional qualification (Chartered Institute of Procurement & Supply (CIPS). Job Description End User Services As a Commercial Officer in Defence Digital, you’ll be part of the IT Support team, helping to manage services that keep our technology running smoothly. This includes fixing broken End User Devices (Break/Fix), procuring the delivery of IT training, making sure Hardware is properly maintained, and that we have the correct suitable qualified and experienced personnel (SQEP) hired. You’ll be working in a team that looks after contracts worth around £200 million each year. Right now, we’re changing how we buy and manage MOD IT services—moving from big, single contracts to a more flexible and modern approach called SIAM (Service Integration and Management). This is a great chance to help shape how the MOD handles IT support in the future. Your role will focus on support the procurement of tools and services that help Defence staff work together, stay productive, and manage documents safely. You’ll also support specialist maintenance services as part of the End User Services Commercial Team and will have an opportunity to support the End User Services contract, that covers the support and break/fix of over 200,000 laptops around the globe. This is an exciting time to join the team, with lots of opportunities to develop and make a real difference to the future of our End Users Hardware capabilities. This role may include line management responsibilities. This position is advertised at 37 hours per week, full time equivalent. There may be opportunities for part time candidates if a job share partnership can be established, subject to full time hours being achievable. Offers made to candidates below 37 hours per week (FTE) will be subject to business need and at the Authority's sole discretion. As part of flexible resourcing, reserve candidates may be offered alternative roles within DD Commercial teams, although key responsibilities will remain the same. End User Services As a Commercial Officer in Defence Digital, you’ll be part of the IT Support team, helping to manage services that keep our technology running smoothly. This includes fixing broken End User Devices (Break/Fix), procuring the delivery of IT training, making sure Hardware is properly maintained, and that we have the correct suitable qualified and experienced personnel (SQEP) hired. You’ll be working in a team that looks after contracts worth around £200 million each year. Right now, we’re changing how we buy and manage MOD IT services—moving from big, single contracts to a more flexible and modern approach called SIAM (Service Integration and Management). This is a great chance to help shape how the MOD handles IT support in the future. Your role will focus on support the procurement of tools and services that help Defence staff work together, stay productive, and manage documents safely. You’ll also support specialist maintenance services as part of the End User Services Commercial Team and will have an opportunity to support the End User Services contract, that covers the support and break/fix of over 200,000 laptops around the globe. This is an exciting time to join the team, with lots of opportunities to develop and make a real difference to the future of our End Users Hardware capabilities. This role may include line management responsibilities. This position is advertised at 37 hours per week, full time equivalent. There may be opportunities for part time candidates if a job share partnership can be established, subject to full time hours being achievable. Offers made to candidates below 37 hours per week (FTE) will be subject to business need and at the Authority's sole discretion. As part of flexible resourcing, reserve candidates may be offered alternative roles within DD Commercial teams, although key responsibilities will remain the same. Person specification Experience in a commercial or procurement environment, including Sourcing through to contract management Experience in Stakeholder / Supplier relationships. Good influencing and communication skills Awareness of Category Management Confident with making decisions and able to work effectively both independently and as part of a team Ability to manage competing priorities Hold Chartered Institute of Procurement & Supply CIPS Level 4, or be willing to achieve this qualification by commencing study once in post. This will be fully funded and supported by MOD. We are looking for a person who: Enjoys finding practical solutions and improving how things are done Works well with others and supports goals, even when those goals are not shared Are keen to make a difference and help shape the future of Defence IT Services Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: People Standards for the Profession - Understanding Needs and Sourcing Options - Associate Commercial Practitioner People Standards for the Profession - Contract and Supplier Management - Associate Commercial Practitioner Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Hybrid working options including some working from home where appropriate, although we expect the role to require office working on 4 days per week Commercial Market Skills Allowance of £1500 per annum, payable to staff on completion of CIPS Level 4 and mandatory commercial e-learning courses. Fully funded training for professional qualifications with Chartered Institute of Procurement & Supply (CIPS), a global membership organisation MOD Corsham has on site parking, staff restaurant, coffee shops, sports facilities including fully equipped 24/7 gym for a fraction of the cost of a commercial gym. Classes run daily by fully trained PT instructors. MOD Corsham is a modern building surrounded by countryside, perfect for lunchtimes walks. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Please Note The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Interviews will be held using MS Teams from week commencing 2 February 2026 (subject to change) Please complete the CV section setting out your career history, including key responsibilities and achievements. You must also complete a suitability statement (of no more than 1250 words). This is your opportunity to provide us with additional information that highlights relevant achievements and experience, and the required skills and Behaviours listed in this advertisement that make you suitable for the role. Applications will be sifted and scored based on the information supplied in both your CV and suitability statement. Note: you will NOT be able to attach your CV as a separate document. Applicants may use AI when preparing documents, but the content must be factually accurate. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At Interview Stage You will have the opportunity to provide further detail supporting your application, specifically relating to the Skills (People Standards for the Profession - Associate Commercial Practitioner) and Behaviours (CS Behaviours - Level 2). During the interview stage, candidates will be assessed against the following Behaviours and technical skills: Behaviours Leadership Communicating and Influencing Technical Skills Understanding Needs & Sourcing Options Understands the importance of supply market analysis, who conducts it, why and at what point it is carried out. Understands the need for a business case and provides support to its development. Understands how project management supports all aspects of the procurement cycle. Understands supplier management principles. Aware of sustainability and the Social Value Act and how this can be actively incorporated into the procurement process. Understands the principles of pre market engagement. Recognises e-sourcing tools to support an efficient approach to managing sourcing processes. Contract & Supplier Management Understands the key phases in the process and undertakes effective contract management for simple low value contracts. Recognises and shares best practice with their peers and colleagues. Supports resolving issues and contract administration. Maintains effective contract management information system and processes purchase orders. Supports on exit and transition activities. Interviews will be held using MS Teams from week commencing 2 February 2026 (subject to change) CANDIDATE INFORMATION Please read this document prior to completing your application. Please note: internal candidates must include their staff number when prompted during the application process. FURTHER INFORMATION Should you have any queries relating to the vacancy information or sift and interview process, please contact the recruiting line manager using the contact details listed on the vacancy. Please do not direct vacancy related queries to the recruitment team as they will be unable to advise. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : UKStratComDD-CM-COO-Recruitment@mod.gov.uk Email : UKStratComDD-CM-COO-Recruitment@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.