Job Description
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Resort Manager – Thurnham Hall
Location: Thurnham, LancasterSalary: £45,898 • Hours: 40 per week
Thurnham Hall is seeking an experienced and inspiring Resort Manager to lead operations at our stunning, world‑class resort. If you’re passionate about delivering exceptional guest experiences and driving team excellence, this is your opportunity to shine.
What You’ll Do
Lead daily resort operations across Front Office, Housekeeping & Maintenance
Drive team performance, training, communication and development
Ensure exceptional guest service and maintain high hospitality standards
Oversee budgeting, forecasting, financial reporting and P\&L performance
Manage safety, compliance and property inspections
Build strong relationships with owners, members, guests and the HOA
Support renovation projects and long‑term resort planning
What You’ll Bring
Proven supervisory/leadership experience
Strong understanding of hotel or timeshare operations
Financial acumen: budgeting, forecasting and revenue management
Excellent customer service, communication & problem‑solving skills
Ability to manage multiple priorities; adaptable and detail‑focused
Hospitality-related degree or equivalent experience
What We Offer
Resort privilege programme with European discounts
Referral bonuses
Generous holiday allowance
Employee Assistance Programme (EAP)
Free parking & use of modern leisure facilities
Uniform provided
Excellent training & development
Perks at Work membership
We value diversity and welcome applicants from all backgrounds. xkybehq
Join us and help create unforgettable experiences for our guests. Apply now!