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A fantastic opportunity has arisen for a Receptionist to join a well-established and reputable company based in Tavistock Square, London. Our client, experts in their field, are a modern and innovative professional services company.
Key responsibilities will include being the first point of contact for any incoming calls, meeting and greeting guests and clients and managing meeting rooms. The successful candidate will also provide ad hoc support to the wider administration team, as is required.
The ideal candidate will be a confident communicator, with an excellent telephone manner and a professional approach. As the Receptionist is often the first point of contact with clients, an understanding of great client service and the need to make a positive first impression as a representative of the firm is crucial.
What’s in it for you;
· Salary: Up to £29k depending on experience
· Hours: Monday to Friday, 9am - 5:00pm, office based.
· Benefits: include 25 days holiday, holiday trading scheme, generous pension scheme, discounts/shopping vouchers, Life assurance, long service awards and a great social calendar!
Key Responsibilities:
· Answer incoming calls and make outgoing calls (as directed) promptly and ensuring that the caller is connected to the correct recipient.
· Take and relay messages, provide appropriate information to callers and deal with queries efficiently.
· Greet people entering the office and deal with their needs efficiently, notifying staff of visitors.
· Tidy and maintain the reception area and meeting rooms.
· Receive deliveries and notify staff of required delivery collections.
· Sorting and scanning incoming post in accordance with the firm’s document management processes and franking outgoing post.
· Monitor meeting room bookings to ensure that the meeting rooms are fully prepared for any meetings/conference calls and that liquid refreshments/lunches are provided when required.
· General administrative and clerical support to include photocopying, filing, archiving, shredding of documents and ensuring that machines/recycling bins are emptied when required.
What the employer is looking for:
· Previous experience in a front of house/reception role with a good understanding of customer service principles and practices.
· Excellent verbal and written communication skills, with the ability to communicate information clearly both in person and when using the telephone and email.
· Professional personal presentation with a polite manner and approach.
· Computer literate, with a good knowledge of MS Office, including Outlook and Word.
· Ability to work in an organised and tidy manner.
· Self-motivated and able to use own initiative.
· Ability to check for accuracy and give attention to detail.
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