Community Manager Welcome to Native Communities We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients. About the Role This is an exciting opportunity to join our operational team as a Community Manager. We are looking for a strong and vibrant Community Manager to lead the onsite teams, ensuring excellence across all departments including Customer Service, Facilities Management, Health & Safety and Leasing. You will be responsible for managing the residential operating budget and ensuring our team are delivering a world-class customer experience throughout all touchpoints. What You’ll Be Doing Lead, inspire and manage onsite teams as a Community Manager. Oversee customer service, facilities management, health & safety, and leasing. Manage the residential operating budget and ensure financial efficiency. Work with the Regional Head of Operations to implement improvements and procedures. Play a key role in site mobilisation and recruitment of operational teams. Ensure smooth daily operations and uphold the highest building standards. About You Experience within BTR, property, hospitality, or leisure at manager level. A strong passion for customer service and delivering excellence. Understanding of the challenges of running a large building or estate. Knowledge of building operations, statutory obligations, and health & safety. Collaborative leadership style with excellent communication skills. Highly organised, methodical, and able to work under pressure. Able to manage sensitive information with discretion and professionalism. About Us We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower — our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed. Benefits of Being a Native As a Community Manager, you’ll enjoy: Company Pension Scheme (NEST) Cycle to Work Scheme 24/7 Employee Assistance Programme Westfield Health Cash Plan Life Assurance Referral Scheme Paid Volunteer Time 20% discount on Native Places stays Diversity & Inclusion Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference. How to Apply If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Community Manager .