Job Title – Customer Service Administrator Salary – £26,000 – £27,500 per annum Location – Welwyn Garden City Contract – Full-time, office-based Overview Our client is recruiting for a Customer Service Administrator & Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position. You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks. Key Responsibilities Providing phone and email support to corporate clients Handling mobile and fixed-line service enquiries Liaising with suppliers and network providers to resolve technical issues Processing new business requests Supporting internal sales and service teams Updating systems and databases accurately Producing client reports using Excel (training provided) General office administration Skills & Experience Strong communication skills and professional telephone manner Well organised with excellent attention to detail Technical experience or willingness to learn Proactive, reliable, and able to take ownership Comfortable working independently and as part of a team Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as...