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Derby Midland Hotel, Signature Collection By Best Western
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
8ce4ff7e58b4
Job Views:
6
Posted:
17.08.2025
Expiry Date:
01.10.2025
Job Description:
Nights Team Member
The Opportunity
Join Our Team as a Night Team Member!
Are you reliable and responsible? We're looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You'll Do:
* Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
* Safety First: Maintain security and safety procedures throughout the night.
* Security Checks: Perform regular security checks to keep our hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
Additional benefits include shopping discounts, eye care, free legal and money advice, counseling sessions, cycle to work scheme, wellbeing tips, fitness videos, recipe ideas, health advice, podcasts, breathing exercises, 24/7 support line, team rewards, free meals on duty, and free parking.
Ideal Candidate
* Previous experience in a hotel or similar environment, preferably as a night team member.
* Excellent customer service skills and a friendly, professional demeanor.
* Strong communication and interpersonal skills.
* Understanding of safety and security procedures.
* Ability to stay calm in high-pressure situations.
* Flexible and adaptable, able to work evenings and weekends.
* Good organizational skills and attention to detail.
Hotel
The Derby Midland Hotel has 102 bedrooms and is centrally located in the city centre.
About us
Looking for an exciting career in hospitality? LGH Hotels Management, with a portfolio of 42 hotels across the UK including Crowne Plaza, Holiday Inn, and Best Western, offers a dynamic environment to grow your career and shape the future of the UK hospitality industry.
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