Job Duties
The Testing Services Administrative Assistant/Proctor ensures the integrity of the testing environment, procurement and maintenance of essential testing materials and equipment, security of testing materials and compliance with
certification requirements of test vendors, while providing exemplary test administration, proctoring, and customer service to clients, in accordance with NCTA standards and national test sponsor regulations.
Duties and Responsibilities:
1. Administer and proctor exams.
2. Order and maintain testing inventory.
3. Answer telephone, greet, and assist persons entering the testing office.
4. Perform daily inspection of Testing Center computers to ensure that required software and icons are functioning properly.
5. As needed, work with Information Technology Services (ITS) to resolve technical issues with computer and camera systems .
6. Maintain testing certifications.
7. Must be available to work evening and weekend hours.
8. Perform other duties as assigned.
Minimum Qualifications
• Experience and knowledge of test administration and proctoring.
• Demonstrated ability to communicate effectively, both verbally and in writing, to a diverse array of internal and external students, staff, and faculty.
• Demonstrated ability to interpret test administration regulations, policies, and standards.
• Demonstrated ability in uploading software and digital equipment maintenance.
• Skilled in using computerized applications for word processing, spreadsheets, and databases.
• Ability to establish and maintain positive professional relationships with stakeholders at all levels within the university.
• Demonstrated ability to monitor projects and meet and prioritize competing deadlines.
• Demonstrated ability to work in a fast-paced and confidential environment.
• Demonstrated ability in purchasing and inventory control.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
It is the policy of Norfolk State University to provide equal employment and educational opportunities for all persons regardless of race, color, religion, national origin, age, veteran status, gender, disability, political affiliation or sexual orientation. The University is cognizant of all statues and regulations mandating requirements of equal opportunity and affirmative action and the University, its employees and agents adhere to practices and procedures to insure equal opportunity for all.
Norfolk State University's Human Resources Office, through careful monitoring of employment practices, as well as through educational programming and assisting with the resolution of EO related complaints, assists the University in its commitment to eliminate discrimination and establish equal opportunity for all of its constituencies .
Contact Information
Name: Office of Human Resources
Phone: 757-823-8160
Email: NO EMAILED DOCUMENTS ACCEPTED
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.