CONTEXT The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations. Wolverhampton Baby Bank is a flagship project run by The Women & Families Resource Centre, a registered charity supporting families with children aged 0-3. Through donated essentials and community engagement, we provide much-needed items such as: • Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys, and bedding. • Support services for new parents, including drop-in groups and befriending for pregnant women and new mothers. • Referrals and resources to connect families with additional community services. Scope and Span The Listing, Inventory & Photography Officer is responsible for accurately recording, organizing, and visually documenting donated items within the Baby Bank. This role ensures that all items are properly listed, photographed, categorized, and updated in the inventory system to maintain transparency, quality control, and efficient distribution. Volunteer Guidelines Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below. Minimum of 12hrs per week and 4hrs per day Attend agreed shifts consistently and provide notice if unable to attend. Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times. Treat service users, staff, and fellow volunteers with respect and compassion. Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment. Follow agreed scheduling processes to ensure continuity and consistency in service delivery. Work collaboratively as part of the team and report any safeguarding concerns immediately. Your commitment and reliability help us create a stable and supportive environment for the families we serve. Roles and Responsibilities Record all approved donated items into the inventory system Categorize items by type, size, age range, and condition Take clear photographs of items for listing in the online platform Ensure items are correctly labeled and stored in designated areas Update stock levels and item status in tracking sheets or inventory tools Coordinate with Sorting Team to confirm item condition before listing Maintain organized digital folders for item photos Flag missing, damaged, or mismatched inventory to the Team Lead Follow all operational SOPs for data entry and documentation Qualifications Minimum high school education (college level preferred) Basic experience in admin, inventory, data entry, or photography preferred Comfortable using Google Drive, Sheets, or Excel Basic knowledge of smartphone or camera photography Available for required volunteer or assigned hours Skills Strong attention to detail Basic photography skills (clear framing, proper lighting, consistency) Data entry accuracy Organization and file management Time management Ability to follow structured processes Team collaboration