Job Description
Millers Vanguard are expanding our Commercial Team and are seeking a knowledgeable and detail-focused Technical Advisor specialising in loading bay systems and associated equipment. This role is ideal for someone with hands-on experience of dock levellers, scissor lifts, loading bay lifts and ancillary safety components, looking to move into an office-based technical position.If you have worked with loading bay equipment in a supermarket, distribution centre or industrial environment, this is an excellent opportunity to apply your expertise in a stable, professional setting.About the RoleYou will be responsible for reviewing technical information from our field engineers and preparing clear, accurate condition reports for our major retail clients. These reports help customers understand the condition of their loading bay assets and make informed decisions regarding repair or replacement.This is a technical support role.
Your focus will be on accuracy, clarity and professional communication.You will work closely with our in-house technical specialists and installations team to ensure customers receive the right information at the right time.Key responsibilities as a Technical Advisor:Reviewing technical assessments from field engineers to identify assets that may be beyond economical repairPreparing structured condition reports for:Hydraulic dock levellers (swing-lip & telescopic-lip)Scissor lift tablesLoading bay liftsDock shelters & sealsBuffer posts, dock bumpers & ancillary safety systemsLiaising with our technical and installations teams to ensure accurate information is shared internallyCommunicating with customers where clarification or updates are requiredWhat were looking for in a Technical Advisor:Experience working with loading bay equipment such as dock levellers, scissor lifts or loading bay lifts (essential)Knowledge of ancillary components including dock shelters, seals, buffer posts, bumpers and safety systemsBasic Microsoft Excel capabilityConfidence communicating via email and phoneA collaborative approach and willingness to work closely with multiple departmentsThis role is particularly suited to a former engineer who wants to apply their technical knowledge in an office-based environment.Company InformationWho are we?Millers Vanguard are proud to have been supporting all the UKs Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.Our service is as follows:Nationwide reactive maintenanceHygienic Deep cleaning & Planned maintenance servicesRefurbishment, logistics and installation of equipmentWe do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.Our peopleDespite being a large operation here at Millers Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOUthe employee.Our team of over 500 employees have the advantage of working in state-of-the-art working environments:New Technical response centreAward Winning research, Innovation, and recycling facilityIndustry leading Mercedes Benz fleetWe believe in providing you with the very best environment and tools to do the job.Career DevelopmentTraining is also a huge part of our culture here at Millers Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.Why Join UsTraining in our City & Guilds accredited academyJob Specific Uniform & tooling for all rolesCompany wide fun days and charity eventsCompany Pension24 days holiday allowance + bank holidaysRegular staff treats for employees and their familiesWorking Hours: 42.5 Hours working Monday - FridayTPBN1_UKTJ