Overview
Are you highly organised, technically experienced, and passionate about keeping things running smoothly? We’re looking for a proactive and detail-driven Technical Coordinator to join our team and ensure that all scheduled work is ready to go — on time, on budget, and with all the right resources in place. This is a critical role where your planning and coordination skills will directly support frontline technicians, enabling them to complete essential maintenance work efficiently and safely.
What You’ll Be Doing as a Technical Coordinator
* Planning and coordinating maintenance activities using SAP.
* Ensuring all tools, materials, permits, and skilled personnel are in place before work starts.
* Working closely with Field Performance Managers, Planners, and Technicians to align on work schedules.
* Understanding asset care plans and the criticality of assets within the wider operational environment.
* Chasing suppliers, coordinating deliveries, and managing the receipting process.
* Supporting team development by providing technical advice and mentoring trainees where needed.
* Participating in team huddles and contributing to problem-solving and continuous improvement.
* Keeping costs within budget and sourcing best-value materials and services.
* Ensuring that health & safety requirements are fully understood and integrated into planning.
Essential Criteria
* Proven experience in maintenance planning, ideally in the Water, Waste, Utilities or similar technical sector.
* Strong technical understanding of asset maintenance and job design.
* Familiarity with SAP or similar systems for planning and resource coordination.
* Excellent organisational skills and attention to detail.
* Confident working with suppliers, third parties, and cross-functional teams.
* Good local knowledge of operational assets and how they interconnect.
* Clear understanding of health & safety regulations.
* A strong communicator and a natural problem-solver.
* Ability to manage multiple tasks and priorities effectively.
* A clean driving licence is essential.
What’s in it for you?
* Salary up to £45,000 per annum, depending on skills and experience.
* Car allowance.
* Annual leave of 26 days, increasing to 30 with length of service (plus bank holidays).
* Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid; enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
* Generous pension scheme through AON.
* Benefits to support health, wellbeing, and finances, including health MOTs, access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, serving more than 16 million customers. We aim to build a better future for all, helping customers, communities, people, and the planet to thrive. If you’re passionate and skilled, join us to help us achieve our goals in the years and decades to come.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. You’ll enjoy meaningful career opportunities, flexible working arrangements, and excellent benefits. If you’re seeking a sustainable and successful career where you can make a daily difference, we’ll support you every step of the way.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, please let us know; we’re here to help and support.
When a crisis happens, we rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided. This is a rewarding opportunity to learn more about our business and meet colleagues.
Disclaimer: due to high application volumes we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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