Job Title: Security Support Officer
Location: Atherstone, Nuneaton, Hinckley, Tamworth & Ashby-de-la-Zouch (Multi-site role)
Pay Rate: £12.71
Job Type: Full-time | Permanent | Flexible shifts (days, nights, weekends)
Are you a professional and flexible Security Officer looking for a varied and rewarding role? Mitie Security is recruiting a Security Support Officer to provide cover across multiple client sites in the Midlands.
What You'll Be Doing
* Providing security cover across a variety of sites including retail, corporate, and industrial locations
* Conducting regular internal and external patrols to ensure site safety
* Monitoring CCTV systems in line with legal and company procedures
* Managing access control, including issuing passes and verifying identification
* Greeting visitors, contractors, and staff in a professional manner
* Responding to alarms, incidents, and emergencies quickly and effectively
* Writing clear and accurate incident and shift reports
* Escalating issues to supervisors, clients, or emergency services when required
* Ensuring all security procedures and assignment instructions are followed
* Locking and unlocking buildings and securing premises
* Performing key holding and alarm response duties (where required)
* Supporting health & safety compliance and reporting hazards
* Carrying out bag searches and vehicle checks (where applicable)
* Assisting with crowd management and conflict resolution
* Acting as a visible deterrent to theft, anti-social behaviour, and security breaches
* Supporting front‑of‑house and reception duties when needed/li>
* Adapting quickly to new sites, teams, and client requirements
* Maintaining high standards of professionalism, appearance, and conduct
* Using IT systems for reporting, logging, and communication
* Working both independently and as part of a wider security team
* Providing exceptional customer service at all times
* Representing Mitie and our clients in a positive and professional manner
What We're Looking For
* A valid SIA Licence (Security Guarding or Door Supervisor) – essential
* A flexible and reliable approach to work
* Full UK driving licence and access to a vehicle – strongly preferred
* Strong communication and interpersonal skills
* Ability to remain calm under pressure and handle challenging situations
* Good observational and problem‑solving skills
* A professional, confident, and customer‑focused attitude
* Willingness to travel between sites as required
* Basic IT skills (incident reporting, emails, systems use)
* Previous security experience – desirable but not essential
Benefits
* Competitive pay with regular overtime available
* Flexible shift patterns to suit your lifestyle
* Opportunity to work across a variety of sites and industries
* Ongoing training and upskilling opportunities
* Clear career progression within Mitie Security
* Supportive and inclusive team environment
* Uniform and full training provided
Ideal Candidate Profile
* Adaptable and enjoys working in different locations
* Reliable with excellent timekeeping
* Professional and well‑presented at all times
* Confident dealing with members of the public
* Proactive with a strong sense of responsibility
* Committed to delivering high standards of service
Mitie is an equal opportunities employer and welcomes applications from all backgrounds.
Together our diversity makes us stronger.
Apply Today: If you're ready for a dynamic role with variety and opportunity, apply now with your CV and SIA licence details.
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