Location: Liverpool (office-based, with potential hybrid opportunities negotiable)
Salary: Competitive
Contract: Full-time, Permanent
About Britbet
Britbet is dedicated to delivering exceptional race-day experiences through innovative betting services and strong partnerships across UK racecourses. We’re a fast-moving, collaborative business where every team member plays a part in driving operational excellence and customer satisfaction.
The Role
As our Recruitment and Administration Manager, you will play a key role in shaping how we attract, hire, and retain talent while ensuring smooth day‑to‑day business operations.
You’ll manage a team of four (recruitment and administration staff), oversee recruitment processes across multiple locations, and work closely with Operations, HR, and Finance to provide efficient, people-focused support.
This is an ideal role for a confident leader who thrives on variety and enjoys balancing strategic oversight with hands‑on delivery.
Key Responsibilities
Leadership and Team Management
* Lead, motivate, and develop a team of four, including recruitment and administration staff.
* Manage workload allocation, performance reviews, and professional development.
* Foster a culture of accountability, collaboration, and continuous improvement.
Recruitment and Talent Acquisition
* Partner with the Operations and HR teams to understand staffing needs across all areas.
* Manage the end‑to‑end recruitment process — from job posting and candidate screening to offer management and onboarding.
* Manage relationships with agencies, job boards, and recruitment platforms (e.g., Talent Funnel, Indeed).
* Monitor recruitment metrics such as time‑to‑hire, cost‑per‑hire, and staff retention; prepare quarterly reports for Finance and Operations Directors.
* Monitoring efficiencies within the recruitment admin to ensure a smooth candidate journey: Time taken to hire, onboarding, right to work documentation, contracts, etc.
* Ensure all hiring practices comply with right‑to‑work and data protection regulations.
Business Administration and Operations Support
* Oversee the day‑to‑day administration of the Liverpool head office, including office supplies, health & safety, and facilities management.
* Manage supplier and hotel contracts for centralised staffing support and travel bookings.
* Supervise cash collection and delivery coordination with G4S and ensure accurate reporting.
* Lead on customer correspondence, complaints, and follow‑up processes.
* Manage uniform stock, purchase orders, and management of voucher orders.
* Supervise the staff accreditation process is delivered to requirements and the relevant deadlines.
* Managing the arrangements of payment of winnings for customers who did not claim at the racecourse.
* Ensuring thorough investigations are carried out for lost ticket claims and duplicate card queries.
What We’re Looking For
Essential skills & Experience
* Proven experience leading recruitment and/or administrative teams.
* Strong people management skills with experience in performance management and coaching.
* Excellent communication and stakeholder management abilities.
* Proficient in Microsoft Office (Excel, Outlook, Word).
Desirable skills
* Experience using Talent Funnel or similar application tracking system (ATS).
* Background in hospitality, leisure or event based recruitment.
Why Join britbet
* Competitive Salary
* Company pension
* Private medical insurance
* Life insurance
* Cycle to work scheme
* Free on‑site parking
* Referral programme
* A supportive, down‑to‑earth culture where your contribution truly matters
#J-18808-Ljbffr