Customs Specialist / Customs Coordinator
Grimsby
£30,000 DOE + progression
4 day shift pattern
The Opportunity
This is more than just processing entries you'll be responsible for ensuring the smooth, compliant flow of goods across international borders, acting as a key link between customers, internal teams, and regulatory bodies.
You’ll have the autonomy to manage your workload, solve problems in real time, and make decisions that directly impact service delivery.
This role would suit someone looking to step beyond a purely transactional position into a more involved, ownership-based role.
Key Responsibilities
* Manage end-to-end customs activity across import and export movements
* Ensure all declarations are completed accurately and in line with current legislation
* Oversee transit movements and associated documentation
* Act as a point of contact for customers, resolving queries and providing updates
* Identify and resolve issues that may impact clearance or delivery timelines
* Maintain high standards of compliance and data accuracy across all entries
* Work collaboratively with internal departments to ensure operational efficiency
What We're Looking For
* Proven experience within customs, freight forwarding, or international logistics
* Strong understanding of UK/EU customs procedures and compliance requirements
* Experience using customs platforms (CDS, NCTS, or equivalent systems)
* Confident communicator, able to build relationships with both customers and stakeholders
* Highly organised with the ability to prioritise in a time-sensitive environment
* A proactive mindset someone who takes ownership rather than waits for direction
* Open to a shift pattern of 4 days in the office and 4 days off
Why This Role?
* Join a stable, growing business with strong industry presence
* Be part of a team where your expertise genuinely adds value
* Opportunity to develop and progress as the function grows
* Work in a role where no two days are the same
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