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Receptionist

Carlisle
Integrated Care System
Receptionist
Posted: 7 July
Offer description

An opportunity has arisen for a part-time medical receptionist to join our friendly team at our busy medical practice. Working 20 hours per week over 4 days on a rota basis.

Warwick Square Group Practice forms part of North Cumbria Primary Care Alliance, a not-for-profit initiative designed to safeguard the future of GP services across North Cumbria.


Main duties of the job

Candidates should have previous reception experience with good people skills, an excellent telephone manner, be highly motivated and be able to work calmly under pressure.

You should be able to work on your own initiative when required, but also work effectively within the team.

The post encompasses a diverse workload, some of which is routine and some of which is responsive to the challenges arising on the day.

Knowledge of EMIS web computer system advantageous but not essential.


About us

Our core values that are shared among the partners and staff are: -

We are a team

We work hard to improved


Job responsibilities

Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone


Job description


Job responsibilities

Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone


Person Specification


Experience

* Experience of working as a receptionist
* Experience of working in primary care
* Experience in using EMIS Web


Qualifications

* GCSE grade A to C in English and Maths or equivalent


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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