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Assistant document controller

Cardiff
Arup
Document controller
Posted: 12h ago
Offer description

Joining Arup

Location

Offices: London, Newcastle, Glasgow, Edinburgh, Leeds, Manchester, Birmingham, Bristol, Cardiff

Arup’s purpose, shared values and collaborative approach have set us apart for over 75 years, guiding how we shape a better world. Arup is a multi–disciplinary firm of designers, planners, engineers, consultants, and technical specialists, working across every aspect of today’s-built environment. Together we help our clients solve their most complex challenges turning exciting ideas into tangible reality. Through our ethos of Total Design, we seek to find sustainable and low carbon solutions for our clients.

Our Document Control functions provide a fundamental platform of unyielding support, enabling our firm to operate efficiently whilst working with our clients on ambitious projects that will set new industry standards. We are looking for an Assistant Document Controller to join our team and support the effective management of project information across a range of projects.This is an excellent opportunity for an Early Careers or Mid-level Document Controller looking to develop their career within a supportive and collaborative environment. You will play a key role in ensuring project documentation is accurate, compliant, and issued in line with agreed processes and client requirements.

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

The Opportunity

To support the effective control, distribution, and management of project documentation in accordance with project requirements, client standards, and company procedures. The role ensures information is accurate, up to date, traceable, and accessible to project teams and stakeholders.

Key Responsibilities

1. Register, upload, issue, and track project documentation within the Common Data Environment (CDE) (e.g., Aconex, Asite, ProjectWise, 4Projects, Viewpoint, SharePoint)
2. Maintain accurate document registers, metadata, and audit trails
3. Control document revisions, status codes, and suitability classifications
4. Document incoming and outgoing correspondence and transmittals
5. Ensure correct naming conventions and file structures are consistently applied
6. Quality & Compliance
7. Carry out quality cecks on documents prior to issue (naming, revision, status, metadata)
8. Ensure documentation complies with project procedures and client requirements
9. Support compliance with ISO 19650 principles where applicable
10. Identify and flag non conformances or process issues to senior team membersSupport project teams with document control queries
11. Liaise with internal disciplins, external clients, consultants, and contractors
12. Continuous Improvement
13. Contribute to process improvements and lessons learned
14. Develop understanding of project information management workflows

Is this role right for you?
We’re looking for a candidate who can demonstrate:

Essential:

15. Previous experience in an administrative, project support, or document control role
16. Strong attention to detail and organisational skills
17. Confidence using Microsoft Office (especially Excel and Outlook)
18. Ability to manage multiple tasks and meet deadlines
19. Strong communication skills and a positive, proactive attitude

Desirable:

20. Experience using a CDE such as Aconex, Asite, ProjectWise, Viewpoint, 4Projects, or SharePoint
21. Exposure to construction, engineering, or consultancy projects
22. Experience of Data Centre projects
23. Basic understanding of document control processes and workflows
24. Awareness of ISO 19650 principles (not essential; training can be provided)

Qualifications:

GCSEs / A Levels or equivalent (essential)
Relevant administration, construction, or information management qualification (desirable)
Training in ISO 19650 or CDE platforms (advantageous)

What we offer you

At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Our Application Process

Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list

Closing date: 22nd May 2026 - We may close the role earlier than the advertised date should we receive a large number of applications, so please ensure you apply early.

#LI-DNI

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