Senior Service Advisor - Nottingham
1. Basic Salary: Circa £30,000
2. OTE: Up to £35,000 with bonuses
3. Monday-Friday: 08:30-17:30
4. Saturdays (1 in 2): 08:30-13:00
5. No Sundays or Bank Holidays
We are recruiting for a Senior Service Advisor to join a busy, fast growing Autocentre in Nottingham. The successful employee will be working across these growing Autocentres from their head office site. This is a great opportunity for someone with an experienced background in a similar or previous Service Advisor role who is confident in parts sourcing, customer liaison and coordinating service operations from a central hub. You'll be working in a fast-paced environment in a company that pride on creating a friendly work environment where communication and efficiency is vital.
The company are known to promote within, many of their senior staff started off in a service advisor role themselves! This role is perfect for career minded people who like to challenge themselves on a daily basis and a great opportunity to progress in a positive, family-run environment.
Benefits For Being a Senior Service Advisor:
6. Basic salary circa £30,000
7. OTE up to £35,000 with bonuses
8. Company pension scheme
9. Discounts on servicing, MOT's and repairs
10. Free on-site parking
11. Referral scheme and long service awards
12. Company social events
13. Supportive inclusive work culture
14. No Sunday or Bank Holiday work
15. Career progression opportunities
Key Responsibilities For The Senior Service Advisor Role:
16. Accurately price work and source parts for multiple Autocentre locations
17. Communicate with customers regarding vehicle inspections and recommended repairs
18. Gain customer approval and ensure work is processed efficiently
19. Liaise with suppliers and manage parts ordering and stock updates
20. Support workshop teams and managers by handling key admin tasks
21. Maintain compliance with company procedures and complete ongoing training
22. Accurately estimate time associated with vehicle repairs and servicing
What Will Be Required For The Role?
23. Previous experience in a service advisor role (minimum 2 years preferred)
24. Strong communication and organisational skills
25. Professional work manner
26. Comfortable taking in and outbound phone calls
27. Excellent computer literacy
28. Ability to work in a fast paced environment
29. Full driving license preferred but not essential
If you are interested in hearing more about this Senior Service Advisor job in the Nottingham area, please contact Aedan Oliver at Perfect Placement Today.
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