BuildStore is the UK s leading provider of services and products for self-builders, renovators, and home improvers. From funding solutions to project management support, we re dedicated to helping people create their dream homes. Our success relies on strong digital systems and responsive IT support and we re looking for a motivated ICT apprentice to help manage and enhance our technology across the business. As an IT Apprentice, you ll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, you ll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. Provide first-line technical support to internal users across the business. Assist with installing, configuring, and maintaining hardware, software, and network devices. Support the management of servers, cloud systems, and user access controls. Monitor and maintain IT systems performance, backups, and security. Log and document IT issues, resolutions, and system updates. Support IT improvement projects and technology rollouts. Help enforce data protection, cybersecurity, and compliance standards. A genuine passion for technology and IT problem-solving. Familiarity with Microsoft Office and Windows systems. Working hours: 30 hours per week, Monday to Thursday, 9am - 4:30pm, Friday 9am - 1pm. Hybrid working (office Monday to Thursday, home on Fridays). Mentorship and hands-on experience with a professional IT team. Free on-site parking and accessible public transport links. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in this vacancy please apply below as soon as possible.