Overview
Store Manager – Ashton, Walkden, Rochdale Area at Marks & Spencer. As Store Manager, you’ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
What you’ll do
* Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
* Set the strategy and direction for the store, ensuring every colleague knows their part to play and is held to account for delivering it.
* Own the change agenda landing transformation initiatives with clarity, urgency and pace.
* Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
* Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
* Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
* Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
* Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are
* A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
* Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
* A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
* Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
* Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
* A proven track record of performance management, able to lead teams to deliver results at pace.
* Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
* Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What’s in it for you
Being a part of Marks & Spencer is about playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Benefits include: 20% colleague discount across all M&S products and many third-party brands for you and a member of your household; competitive holiday entitlement with the option to buy extra days; discretionary bonus schemes; a generous Defined Contribution Pension Scheme and Life Assurance; tailored induction and wide range of training; wellbeing and discounts via M&S Choices; parental, adoption and neonatal policies; wellbeing support including 24/7 Virtual GP; a charity volunteer day; and more.
Everyone’s welcome We are ambitious about the future of retail, disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. If you need any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application, so we can help you perform at your best.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
* Retail
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