What's involved with this role: Job Title: Business Support Officer Reference: Newcastle 5284237 Salary: £13.26 per hour PAYE with accrued holiday and pension contribution Hours: 14.8 hours per week Monday-Friday Role length: 2 months opening assignment Job type: Hybrid Location: Newcastle Candidates will be put through a DBS clearance if successful Contract Type: Temporary The role: You will provide reliable administrative and business support to the service, ensuring day to day tasks run smoothly and in line with council procedures. This includes handling enquiries, supporting meetings, producing documents, maintaining records, and contributing to improved processes. Key Responsibilities: Handle enquiries, including technical queries, following set procedures. Support meetings by arranging agendas, producing minutes and recording live actions. Prepare, update and maintain spreadsheets, databases and management information. Provide confidential administrative and secretarial support. Deliver word processing support including digital, audio or copy typing. Assist with building-related administration such as repairs and security. Work with colleagues to embed new business processes and share knowledge to support continuity. Maintain positive working relationships with internal and external stakeholders. Provide a professional reception service when required. Manage petty cash, stock and cash equivalents in line with financial regulations. Follow council policies on equality, health, safety and confidentiality. What the client is looking for: Strong working knowledge of Microsoft Office with confident use of spreadsheets and databases. Clear written and verbal communication skills. Good organisation and the ability to prioritise workload to meet deadlines. Ability to work independently and as part of a team. Excellent customer service skills with the ability to resolve complex enquiries. Experience handling confidential and sensitive information. Competent live minute taking. Desirable: Understanding of the council's equality principles and how these shape service delivery. Experience responding to complex enquiries. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. How to Apply: Submit your CV and cover letter If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. MT Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.