Helpdesk, IT Support, Service Desk Analyst - 56379
Contract: 3 Months
Rate: £175 per day or £23.33 per hour (Inside IR35)
Dagenham, Essex - Three-shift pattern: Earlies, Lates and Nights in weekly rotation - Must be able to Drive
The engineering plant of a major manufacturing company and a household name is seeking an IT support analyst, IT helpdesk analyst to work in the IT Team responsible for providing the Manufacturing facility with operational support for all IT Applications / Infrastructure across the plant
Main Tasks & Responsibilities
> Provide the Manufacturing facility with operational support for all IT Applications/Infrastructure across the plant
> Deliver specific IT projects within the Plant (new applications, new infrastructure, new hardware etc.)
> Support the IT element of new model launches
> Provide a single point of contact for the plant for all IT issues and interfacing with Central IT
> Ensuring IT Policy is adhered to across the plant. Specifically this Helpdesk Analyst role covers first level Help Desk support across the plant:
o Respond to phone calls to the Help Desk.
o Silas administrative tasks (e.g. resetting passwords, setting up accounts)
o Administrative tasks ...