People Administrator Hybrid (3 days in office after training) • Competitive salary great benefits Location: Aintree or Sunderland Arriva UK Arriva is one of Europe’s largest transport providers, moving over 1.5 billion passengers every year. With more than 35,000 colleagues across 11 countries, decades of history, and exciting growth ahead under our new shareholder I Squared Capital, it’s an incredible time to join us. We’re transforming how we work — modernising processes, increasing automation and putting employee experience at the heart of everything we do. To support this journey, we’re looking for a proactive, organised and people-focused People Administrator to join our HR Services team. If you thrive in a fast-paced environment, love keeping things running smoothly, and enjoy helping people, this is a role where you can really make an impact. What you’ll be doing No two days are the same here. You’ll be the friendly, knowledgeable first point of contact for colleagues across the business while making sure our HR processes run like clockwork. You’ll: Handle day-to-day HR queries, resolving issues quickly or pointing people in the right direction Prepare contracts, offer letters and onboarding documents for new starters Manage Right to Work checks and maintain accurate employee records Keep HR systems up to date, including processing new starters, leavers and changes (Workday) Support with benefits, references, travel passes and general HR admin Produce regular HR reports and help with audits Assist with HR projects, engagement activities and improvements to how we work Build great relationships with managers, payroll, finance and external partners It’s a hands-on, varied role where your work directly shapes the employee experience. What we’re looking for We don’t expect you to know everything on day one — but we do want someone who’s organised, confident and keen to learn. You’ll be great in this role if you have: Experience using HR systems (any) and Microsoft 365 Strong communication skills and a naturally helpful approach Great attention to detail and a knack for staying organised A calm, professional manner when dealing with sensitive information The ability to work at pace and juggle multiple tasks Bonus points if you have: Previous HR admin experience Experience using Workday Exposure to HR projects or broader people processes Why Arriva? A supportive, friendly HR team Real opportunities to develop and grow A role where your ideas to improve things are genuinely welcomed A business with scale, history and big ambitions for the future Hybrid working with flexibility after training Ready to join us? If you're looking for a role where you can learn, grow and make a real difference to the employee experience at Arriva, we’d love to hear from you.