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Sales support manager

Dartford
Sales support manager
Posted: 22 October
Offer description

Job Description: The Sales Support Manager plays an important role in supporting the sales team to ensure smooth and efficient operations, handling administrative tasks, managing customer records, preparing reports, coordinating with internal teams, and ensuring excellent customer service throughout the sales cycle. Establishing close customer relations ensuring the development of further opportunities for the business to grow. Key Responsibilities: Customer & Sales Support: Respond to client queries and resolve issues in a timely and professional manner. Process Purchase orders and raise invoices. Maintain and update customer databases and records. Provide after-sales support, including handling logistics and order updates. Support the onboarding process for new clients. Understanding of the contract renewal process. Sales Team & Operations Support: Support sales team by handling correspondence and scheduling meetings. Collaborate with other teams to ensure smooth operations. Assist with the creation of sales reports and presentations. Data & Document Management: Maintain organised filing systems for company documents. Compile, analyse, and report on sales data to support business decisions. Knowledge/Experience/Qualifications: Microsoft Office CRM Commercial Awareness Previous Industry/Sales operations experience would be helpful Behaviour/Attitude: Team Player Good communicator Co-operative & Flexible Attention to detail Able to work under pressure Customer focused Proactive Organised Diplomatic Aspirational, seeking career progression Skills: PC Literate Prioritisation Decision Making Communication

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