Job Description
Our Support Centre is in Hemel Hempstead, Herts. We operate a hybrid working model and have 700 team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Position: Commercial Manager, Caravan Stock & Pricing (12-month maternity contract)
Location: Hemel Hempstead (Hybrid – 3 days a week in office)
Salary: Annual salary + bonus and benefits
Overview
Ready to take the lead in one of the most exciting commercial roles at Haven? As our Commercial Manager, you’ll oversee pricing strategy, stock planning, and promotional offers that help families make lasting holiday memories. You’ll set caravan pricing by park and model, manage used van valuations, and support sales campaigns in partnership with our CRM team.
Working closely with Sales, Supply, and Transport teams, you'll ensure the right stock is on the right pitch at the right time. You’ll monitor competitor activity, track performance, and support our stock targets, helping shape smarter, data-driven decisions that keep our parks thriving. Please note this is a 12-month maternity cover contract.
Your Responsibilities
* Owning and maintaining caravan sales pricing at the group level, including setting used van valuation rules and ensuring pricing reflects market trends and business needs.
* Communicating high-level stock requirements with the Caravan Supply Team and ensuring the right mix of caravans across parks.
* Setting park-level stock targets by grade for new and used caravans, supporting the supply team in delivering the right units at the right time.
* Monitoring and reviewing sales performance, using reports to identify variances and opportunities.
* Recommending fleet release or disposal, playing a key role in annual planning and stock management.
Candidate Profile
* Proven analytical ability within a relevant commercial setting.
* Experience with pricing models and building business cases.
* Strong communication skills to manage stakeholders across park teams and head office.
* Familiarity with a caravan park setting and sales funnel is advantageous.
What We Offer
* 25 days holiday plus ‘Holiday Buy Scheme’
* Annual bonus
* Discounts on Haven and Warner Hotels holidays
* Wellbeing support
* Access to the Bourne Leisure corporate box at the O2 Arena, London
* Exclusive discounts with corporate partners
* Learning and Development opportunities, including Apprenticeships and Degrees
* Enhanced family-friendly policies and pay (eligibility criteria apply)
About Us
We’re part of the award-winning Bourne Leisure family, including Haven and Warner Hotels. With 9,000 team members and 39 seaside locations, our HQ is based in Hemel Hempstead.
Work Culture
Our culture, called Breath of Fresh Air, values and supports every team member. We prioritize openness and transparency, encouraging authenticity. We operate a hybrid working model, with 50% of your week spent at the office, on park, or at external events.
Recruitment Process
The process involves up to three stages, possibly including a presentation or skills test. We support candidates with reasonable adjustments during this process. For assistance, contact resourcingteam@bourne-leisure.co.uk.
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