Job Description
Our top Telecoms client is looking for a Senior Commerical Manager to join their team in Keele on a contract basis
Our Client has a requirement for a Senior Commerical Manager, who will be required to work on a contract basis in Keele.
Role Purpose:
* The Senior Commercial Manager will lead the commercial performance of the retail business, owning trading results, pricing, profitability, and proposition development. You will combine strong financial acumen with customer insight to maximise margin, grow revenues and ensure that commercial decisions are aligned with strategy.
This role is central to shaping the commercial agenda of the telecoms consumer business - turning market insight, financial data and marketing capability into growth.
Job Role Responsibilities:
Commercial Performance & Trading
1. Own weekly and monthly retail trading performance, including acquisition, churn, ARPU, product mix, and customer lifetime value.
2. Lead forecasting, budgeting and commercial planning cycles, ensuring accurate translation of trading trends into financial performance.
3. Drive margin improvement through optimisation of pricing, promotions, channel incentives and product economics.
4. Identify underlying performance drivers, risks and opportunities across channels (online, retail, partner, telesales).
5. Present commercial performance and...