Receptionist
Norewood Lodge, 72 Nore Road, Portishead, Bristol BS20 8DU
Salary: £11.80 - £12.80 per hour (depending on experience)
Working Friday and Saturday 8.30am - 4.30pm
Overview
We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
You’ll Help Us Make Health Happen By
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications
You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
* Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
* Wagestream - Have early access to up to 40% of your earned wages within minutes
* 28 days holiday
* Sick pay scheme for frontline teams (in addition to statutory sick pay)
* Long service – rewards including ecards, extra holidays and money
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* Range of Bupa pension plans
* Parental leave schemes for adoption, birth parents and co-parents
* Menopause Plan - empower women to seek advice and take control of health
* Discounts at gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We encourage all of our people to “Be you at Bupa”, champion diversity, and represent the communities and customers we serve. We especially encourage applications from diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Location
Norewood Lodge – On site
Job
Administration
Disqualification questions
Home_Support, 2022_ADJUSTMENTS
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