Job Description - Key Responsibilities Develop and institutionalize TOGAF-aligned enterprise architecture frameworks, integration standards, and governance models to ensure scalability, security, and interoperability across all business systems. Define and continuously evolve the architectural vision, strategy, and roadmap for the centralized enterprise platform that unifies CCM platforms, ERP (D365 F&O), CRM (D365 Sales), AI, and Data Analytics ecosystems. Lead the end-to-end design and delivery of cloud-native, event-driven, microservices architectures across AWS, Azure, and hybrid environments. Architect AI-powered communication orchestration and real-time adaptive systems enabling predictive analytics, intelligent content governance, and personalized customer engagement. Drive seamless integration between CCM, ERP, CRM, ECM, and Power Platform ecosystems to enable a unified omnichannel experience. Oversee data lake architecture, ETL pipelines, and automation frameworks to accelerate digital transformation across centralized modules. Provide technical leadership and mentorship to architects, developers, and DevOps engineers; conduct architecture reviews, ensure HLD/LLD/TSD documentation, and enforce compliance with TOGAF, ISO 27001, and GDPR. Partner with CXOs, product heads, and delivery leaders to align technology decisions with strategic business outcomes, fostering a culture of DevSecOps, CI/CD automation, and Infrastructure as Code (IaC) for continuous modernization, operational excellence, and measurable ROI. Required Qualifications Bachelors or Masters degree in Computer Science, Engineering, or a related discipline. 15 years of experience in enterprise software engineering and architecture, including 8 years in architectural leadership roles. Proven success in designing and delivering large-scale, TOGAF-compliant enterprise platforms integrating CCM, CRM, ERP, AI, and Data Analytics solutions. Deep expertise in cloud-native architectures, microservices, DevOps, security, and compliance frameworks, with hands-on experience in cross-domain integrations (finance, communication, analytics). Strong ability to translate complex business goals into scalable architectural blueprints, guide cross-functional teams, and communicate architectural vision effectively to executive stakeholders. Technology Stack Architecture & Frameworks: TOGAF, Microservices, REST/GraphQL APIs, Event-driven Design Programming: Java, Groovy, Spring Boot, Spring Cloud, Spring Data JPA, Spring Security, Hibernate Frontend/UI: ReactJS, HTML5, CSS3, jQuery CCM Platforms: Quadient Inspire (Designer, Automation, Interactive, Cloud), Messagepoint, Sefas, SmartComm Cloud & Infrastructure: AWS, Azure, GCP, Terraform, Helm, Docker, Kubernetes DevOps & Monitoring: GitLab CI/CD, Jenkins, GitHub, Bitbucket, TeamCity, Prometheus, Grafana, SonarQube Databases: PostgreSQL, Oracle, MySQL, MongoDB, MS SQL Server Automation & RPA: UiPath, Power Automate Enterprise Integration: Microsoft Dynamics 365 (CRM & F&O), Power Platform AI & Data Analytics: Azure OpenAI, Copilot, Power BI, Synapse Analytics, Microsoft Fabric Testing & Documentation: JMeter, Automated Testing Frameworks, HLD/LLD/TSD Documentation, JIRA, Confluence, ServiceNow