Housing Options Officer - Rough Sleeper Specialist
We are recruiting for a Housing Options Officer - Rough Sleeper Specialist to join a dedicated Housing Options team. This is a key frontline role supporting individuals who are rough sleeping or at risk of rough sleeping.
You will be responsible for providing specialist housing advice and support, assessing homelessness applications, and working closely with a range of partner agencies to deliver long-term, person-centred solutions.
Key Responsibilities:
* Assess homelessness applications under Part VII of the Housing Act 1996 and the Homelessness Reduction Act
* Provide tailored housing advice and develop personal housing plans
* Manage a caseload of complex clients and support them to access accommodation
* Work with commissioned outreach services to engage with rough sleepers
* Lead on multi-agency casework involving domestic abuse, safeguarding, mental health and substance misuse
* Respond to Severe Weather Emergency Protocol (SWEP) when activated
* Attend and lead multi-agency meetings and case conferences
* Maintain accurate and up-to-date casework records and documentation
* Provide legal evidence for housing decisions and appeals where required
Essential Experience and Knowledge:
1. Strong working knowledge of Part VII of the Hou...