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Bereavement Services Manager (Hiring Immediately), Preston, Lancashire
Client: Co-op
Location: Preston, Lancashire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
Closing date: 13-06-2025
Funeral Director £28,762 (£14.75 per hour) plus benefits. Full time, 37.5 hours per week, Monday-Friday 9am-5pm, with additional on-call. Based in Lancaster, supporting in Morecambe, Garstang, Blackpool, and across the Fylde Coast.
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.
You don’t need industry experience. If you have great people skills and a real commercial focus, you could be perfect for this role.
At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be at the heart of that service, balancing managerial and business tasks while building strong, trusting relationships with clients.
Join us today and be part of something meaningful.
What you’ll do
* Ensure client needs, service levels, and KPIs are met
* Be the main point of contact for clients, supporting and guiding with the wider team
* Support funerals—conducting ceremonies, leading the team, and carrying the deceased when necessary
* Refer all regulated work, including funeral planning, to a certified colleague
* Build and maintain relationships with the team, clients, and the community
This role would suit people who have
* A commercial mind-set and managerial experience
* A true customer focus and passion for delivering excellent service
* Attention to detail and the ability to reflect this in the service delivered
* Compassion, understanding, empathy, and composure under pressure
* A UK manual driving licence
Why Co-op?
Benefits include:
* 30% off Co-op branded products in our food stores year-round
* 10% off other brands in our food stores
* Discounts on other Co-op products and services
* 23 days holidays (pro-rata, increasing with service)
* A pension with up to 10% employer contributions
* Access to our Employee Assistance Programme for confidential support
* Virtual GP and free eye tests
* Career development opportunities including apprenticeships
* A friendly, supportive team making a difference in your community
* Access to Wagestream for earning a percentage of your pay as you earn it
At Co-op, community and social purpose are central. We are committed to building diverse and inclusive teams and offer reasonable adjustments for applicants with disabilities. We are part of the Disability Confident scheme and will offer interviews to eligible disabled candidates.
You’ll complete an online assessment (~20 minutes) as part of your application. Successful applicants will undergo background checks, including DBS, adverse media, occupational health, and social media screening. Offers are conditional upon completing these checks.
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