Jump In – Your Adventure Starts Here!
Hours: Full-time 48 per week (including evenings & weekends)
Ready to Make Waves?
We're looking for a passionate, hands-on General Manager to lead the re-opening of Hilsea Lido as Portsmouth's most exciting year-round destination for health, happiness, and community connection!
Building on the pool refurbishment by Portsmouth City Council, the visionary team behind Sea Lanes Brighton is breathing new life into this iconic 1935 site. From invigorating swims and soul-soothing sauna sessions to family activities, delicious eats, and energising events – we're creating something truly special.
This is your chance to join a high-performing team that's OPEN. BRAVE. DIRECT. – and help us create a sustainable, inclusive space where swimming becomes a lifelong joy, not just a seasonal activity.
What Makes Your Day Amazing:
Like all great roles, no two days are the same! You can expect your time with us to be fun, varied, and challenging as you:
Lead the Charge
* Run the show – overseeing daily operations with energy and passion
* Keep everything safe, efficient, and compliant (pool health & safety, food hygiene, licensing)
* Be visible, present, and engaged – leading from the front and inspiring everyone around you
Drive Success
* Hit and exceed financial targets like the champion you are
* Optimise revenue and control costs with commercial flair
* Own strategic decisions and build meaningful relationships with the Portsmouth community
* Track performance and spot opportunities – always thinking one step ahead
Build Your Dream Team
* Recruit, develop, and motivate an exceptional team who share your passion
* Create a culture of collaboration, innovation, and continuous improvement
* Lead by example – be open, supportive, and empowering
* Drive training and service standards that make every interaction memorable
Create Unforgettable Experiences
* Put the customer at the heart of everything we do
* Make every interaction warm, welcoming, and memorable
* Listen to community feedback and continuously improve what we offer
* Champion accessibility and break down barriers so everyone can enjoy the water
Our Values Drive Everything We Do:
WE PUT THE CUSTOMER FIRST
Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
MAKE IT HAPPEN
We have a 'can do' attitude, take ownership for innovation and consistently provide great service.
OUR PEOPLE, OUR SUCCESS
We work with those passionate about open water swimming and intent on providing world-class experiences.
About You...
More than anything, we're looking for someone who puts their heart into their work and shares our vision of creating something extraordinary:
Your Passion Shows
* Love for the outdoors, open water swimming, hospitality, and community
* Customer-first approach with a genuine desire to create unforgettable experiences
* Real sense of purpose – you want to make waves and change lives
Your Experience Speaks
* Proven leadership experience in fast-paced leisure and hospitality
* Strong commercial mindset with a track record of driving profit growth
* Ability to think strategically, make decisions, and solve problems quickly
Your Style Inspires
* Hands-on leadership – visible, approachable, and inspiring
* Stay calm under pressure and make things happen
* Stand on your own two feet – accountable and reliable
* Adapt and thrive in our ever-changing environment
What's in it for You:
Every person makes Hilsea Lido the incredible place it is! Within our energising environment, our talented people work hard, but we make sure there's plenty of fun too:
* Competitive salary – Up to £42,500 per annum + incentives
* A fun, supportive team – We believe in what we're doing and back each other all the way
* Opportunities for growth – We invest in our people with professional development and training
* Staff perks – Discounts on food, drinks, and venue services
* Flexible approach – We value work/life balance
* Real impact – Be part of something that's transforming Portsmouth's leisure landscape
Ready to Jump In?
If you're ready to lead from the front, be brave, and build a world-class team that puts customers first and makes things happen, we want to hear from you!
Interviews: Will happen throughout August via Video calls, final stage will be Face to face in Portsmouth
Start Date: To be agreed
Travel: Regular visits to Sea Lanes Brighton.
We believe every person has the right to thrive at work. We're committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know.
Ready to make a splash? We can't wait to meet you!
Learn more about our vision: www.hilsealido.co.uk #J-18808-Ljbffr