We are a growing consultancy based in central Hertfordshire, who are keen to acquire the right candidate in supporting the Managing Director with the running of the entire operation. This key role report s directly to the Manag i ng Director and plays a critical role in supporting business as usual operations as well as special projects and strategic decision making. The successful candidate will work closely with the MD and have wide ranging operational experience, with strong commercial acumen and problem solving capabilities. Key responsibilities: Strategy Supporting the MD, acting as a sounding board in determining future strategy and requirements Staff Managing and supporting staff, holding them to account Ensuring they are delivering their objectives and corporate priorities Personnel reviews and restructuring conversations and implementation Skills Identifying required skill sets for the business and recruiting to positions where required Ensuring inductions are properly planned and undertaken MI and data Analysis of data and scenario planning Ensure required financial and business information is delivered in a timely fashion and in a way appropriate to the audience in order to support business decision making (includes meeting prep, MI, personnel data etc) Systems and processes Ensuring that systems are optimised, kept up to date and complied with Technology Identify opportunities for new technology to speed up working practices and reduce overhead Embrace AI and develop opportunities for efficiency Ensure effective technology interface with the office (includes diary management) Communications Writing and delivering presentations and other collateral Ensuring staff are kept apprised of key information Interface with key stakeholders Business Opportunities Identify, assess and/or support business opportunities inside and outside the core business Conduct due diligence (eg Portugal) Finance Cash flow oversight and interfacing with accountant Tracking adviser remuneration for TP project etc via client conversions Understand money flows and FUM Compliance Ensuring compliance issues are managed including back log in GMT Ensure FCA returns are completed and submitted on time Key skills and experience required A proven, proactive approach to managing business operations with strong commercial acumen A resilient individual with the a bilit y to work under pressure both as an individual and as part of a team Experience of managing staff and getting the best from them Strong verbal and written communications skills and experience of managing diverse stakeholders Adaptable, multi-tasking capability with ability to juggle priorities as required Kn ow ledge of financial sector and /or banking or financial services.