Job Description
Hourly rate: £20.78 via Umbrella
Location: South West (Hybrid)
Hours: 37
Duration: 5 months initially
Reference: J88720
Venn Group are currently working with a Local Authority in the South West, who are seeking a Temporary Accommodation Officer to provide housing management and housing related support to homeless households and families with dependent children.
Responsibilities include:
* Provide an efficient, responsive and sensitive housing management and housing related support service to resident households
* Responsible for holding a case load, delivering high quality and professional citizen centric services to customers
* Ensure that all cases are supported to move on from temporary accommodation in a sustainable way by providing comprehensive advice and support covering all housing options
* Undertake a case management role including rent recovery, debit control, arrears, signups, voids, repairs and accommodation management responsibilities
* Work effectively in co-operation with other teams and services
* Ensure positive and effective communication with both internal and external customers
* Delivery of the Housing Options service agenda and embedding the new ways of working, systems and prevention processes across the service
Essential Skills:
* Experience of voids, lettings, income management and
* Knowledge of current homelessness legislation and awareness of the wide range of issues affecting homeless households
* Current Enhanced DBS
To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.