Are you an analytical thinker? Do you have good organisational skill and are driven by targets and deadlines? If so, our Transport Administration Assistant vacancy is just the role for you! Here at Langdons, we have an amazing opportunity for a Transport Administration Assistant, to join the team based in Redditch. The main purpose of the role is to assist transport colleagues to ensure that incoming and outgoing deliveries for designated customers are efficiently and effectively dealt with and that all relevant records are created and maintained. You will be working on a full time, permanent basis, working 4 on 4 off night shifts and in return, you will receive a salary of £32,322.69 per annum. About us: Whether it’s fresh consignments or frozen goods we have it covered! Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 9 depots and over 375 lorries carrying chilled and frozen food all over the country. We’re the only company providing a 24-hour service of this kind, and we’re very good at it. Langdons are proud to be an equal opportunities employer, treating all applicants equitably and ensuring all recruitment is based on merit. However, we particularly welcome applications from the following groups as they are underrepresented in our industry: Women, LGBT, and Black, Asian, and Minority Ethnic applicants. What's in it for you? Annual pay review Company sick pay Long service bonus payments Free inhouse job specific training and development Opportunity for career relevant apprenticeships Free onsite parking Free eye test up to £25.00 Free tea/coffee/milk Office to wheels scheme Relaxed working environment Employee assistance programme Staff discount scheme What you'll be doing as our Transport Administration Assistant: Key Responsibilities: Assist Transport Team with planning and communicating routes to drivers where required Assist drivers with downloading tacho records and identifying any discrepancies or omissions, referring to the Transport Manager where necessary to ensure relevant follow up action is taken Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved in a timely manner. Update and maintain electronic and manual records in accordance with company systems, processes and procedures where required Advise and guide other colleagues where required to ensure all working procedures and processes are complied with Provide cover for the Customer Service and Warehouse Teams where required General Responsibilities: Promote company values and code of conduct in all that you do and to others you come into contact with Adhere to company rules, policies, procedures consistently and encourage others to do the same Maintain up-to-date knowledge of legislation impacting on your role where required Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate Be flexible in accordance with the needs of the business Qualifications and Experience: Qualified to Business Administration Level 3 or equivalent Experience of working in a team-based office environment, preferably in a customer-facing role. IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data Skills and Abilities: Ability to use initiative and to be so organised that key tasks can be completed fully and on time. Ability to work to fluid targets and deadlines High attention to detail and confident to challenge discrepancies Proven verbal and written communication skills Proven arithmetic skills Effective working unsupervised and in a team-based environment If this role sounds like the right fit for you, click apply today to become our new Transport Administration Assistant, we would love to hear from you!