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About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels: in‑shop, delivery, Click + Collect and drive‑thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
* Lead the team to deliver amazing results and maintain the excellent standards of the shop
* Drive high performance through recruitment, training and development, and colleague engagement
* Keep a close eye on things like wage controls, waste controls and customer service standards
* Roll your sleeves up and get involved in food preparation and serving customers
* Ensure the shop is clean, well‑stocked and welcoming
What we can offer you
* Competitive pay plus commission
* Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
* Free hot drinks for you to enjoy while on shift
* Paid breaks allowing you to recharge your batteries
* We share 10% of all our profits with our colleagues
* Health and Wellbeing App providing Remote GP and Physiotherapy services
* Holiday entitlement that grows as your career grows with us
* Colleague share plans to help you invest and save for your future
* Pension scheme to help you plan for your future. We'll match your contributions up to 7%
* Confidential employee assistance app and helpline to help with your wellbeing
* Long service awards celebrating key milestones in your career
* Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food‑on‑the‑go environment or within retail, this could be the role for you.
You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
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