AREA OPERATIONS MANAGER
Monday - Friday 8.30am - 5.00pm
Annual Salary: £45,000 - £50,000, plus £6,500 car allowance and annual performance bonus
People Solutions are currently recruiting for an Area Operations Manager to join our well-established client.
The role is regional covering sites in the Enfield and surrounding areas on a full-time permanent basis.
This is a fantastic opportunity offering an amazing annual salary and room to grow and progress.
As the Area Operations Manager, you will lead a branch operations team to deliver exceptional customer service
You will also optimise costs to drive growth and achieve financial objectives outlined in the operating plan.
You will foster a culture of continuous improvement in service delivery, customer satisfaction, and employee engagement, ensuring all operational activities align with industry standards and best practices.
Benefits
£6,500 car allowance
Annual performance bonus
Excellent company structure and room to progress
Supportive, friendly team
Day to Day Duties
Establish and nurture company culture by effectively leading Branch Operations Managers and Warehouse Supervisors
Drive consistent working practices and daily routines for yourself and your Branch Operations Managers to achieve at least 95% on-time service delivery to customers
Data Analysis & Reporting: Analyse performance results, identify root causes of issues, and collaboratively define action plans with Branch Managers during daily performance reviews
Present weekly updates on key operational metrics and deliver actionable insights to the Head of Distribution
Compliance & Standards: Monitor all operational activities against company standards, regulatory requirements, and customer contracts.
Conduct field audits to achieve 100% compliance
Cost Management: Control operational costs to improve cost while driving revenue growth
Manage courier and temporary labour needs, ensuring costs align with productivity forecasts
Procurement Oversight: Lead end-to-end Purchase Order management to support accurate cost accruals in the operating plan
Ensure POs are raised promptly to enable precise financial reporting
Route Efficiency: Collaborate with the Central Planning team to optimize route efficiency in line with performance metrics and operational goals
Essential Skills
Proven ability to manage complex management information and drive process improvements
Strong organisational and planning skills with a clear understanding of the company's operational processes and financial objectives
Familiarity with the Branch customer base and associated geographies
A strong commitment to delivering exceptional service to both customers and colleagues
Ability to prioritise tasks effectively and work under pressure, both independently and as part of a team
Flexibility to adapt working hours to maximise strategic opportunities
Occasional travel and overnight stays may be required
This role will require travel to each site listed - please apply if you are happy with the travel to all sites in the region you will be managing
Desirable Experience
Experience in service management within the UK logistics market is preferred
Training
Industry related training and ongoing support throughout.
Contact
If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more
People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process
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