Join to apply for the Sales Assistant role at Cotswold Outdoor Group
Love the outdoors and want a role that fits around your life? Whether you’re studying, parenting, or just looking for more balance, this role gives you the freedom to change your availability each week while being part of a team that helps people enjoy the outdoors.
We’re Hiring Sales Assistants to:
* Give friendly advice to customers
* Get full training on specialist services like boot fitting and gait analysis
* Enjoy 40 - 60% discount on top outdoor brands
About Us
We believe life’s better when it’s lived outdoors. Whether it’s hiking, swimming, or taking a break from screens, being in nature helps us feel human again. We’re looking for a Sales Assistant, known in our team as a Customer Advisor, to help support all kinds of adventure. From experienced hikers to weekend walkers, you’ll give friendly, helpful advice and help customers find the gear that suits them. We’re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice, and a commitment to protecting the planet. We’ve got great opportunities to learn, grow, and be part of something bigger.
What Youll Be Doing
* Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear
* Maintain a welcoming store environment and work with your team to make shopping inspiring for every customer
* Build trusted product knowledge through training and hands-on experience to offer reliable advice
* Learn and deliver specialist services like gait analysis, boot fitting, and rucksack fitting with the training you’ll receive
* Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom organized
* Be part of a flexible team with weekend shifts to help customers when they need us most
* Take advantage of regular learning and development opportunities to grow your skills
What Were Looking For
* Enjoys helping people and provides great customer service
* Communicates well with different kinds of people
* Is organized and can handle more than one task at a time
* Is eager to learn about the outdoors and our products
Our contracts provide flexibility to work varying hours each week. Rotas are published 4 weeks in advance and you’ll confirm your availability accordingly. There is no commitment to work every week, but you will need to work regularly to remain an active colleague and be offered work.
What Youll Get From Us
* Starting salary of £12.46 per hour (£10.45 per hour if you’re under 21)
* Support for wellbeing with free, confidential help through our Employee Assistance Programme
* Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team
* 40 - 60% discount on our full range of outdoor clothing and gear
* Up to 33 days holiday (pro-rated) with the option to buy more
* Yearly bonus of up to £750 (based on hours worked)
* Discounts on everyday essentials through our perks platform
Everyone’s welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger and help us learn, grow, and create a place where everyone belongs. We encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
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