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Rail Gourmet
is seeking a motivated individual to join our team as a Customer Service Assistant at St Pancras Stores.
Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.
Position
Customer Service Assistant
Hours
Full Time (40 hours per week)
Shifts
Varied shifts between 5 AM and 11 PM
Responsibilities for Customer Service Assistant:
* Drive platform trucks for train-side deliveries (Full training provided)
* Load/offload catering equipment/stock from trains
* Order assembly and stock control
* Comply with Health & Safety/Food Hygiene Regulations
Requirements for Customer Service Assistant:
* Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts due to some responsibilities within the role.
Why Join Us?
* Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust, etc.
* Up to 75% discount during work hours on SSP brands.
* Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units (T&C apply).
* Learn while you Earn: Access to award-winning training, apprenticeships, and development.
* Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
* Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones through our App.
* Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
* Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
* Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
* Referral Rewards: Get rewarded with £400 for successful referrals.
* Holiday Allowance: 28 days holiday pro-rata, inclusive of Bank Holidays.
* Rewards & Recognition: such as RG Stars, Extra Mile Vouchers, and more.
* Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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