42 hours per week4 days on 4 days off, 2 day shifts followed by 2 night shifts£16.86 per hour Sodexo employee benefits packageOpportunities for career developmentSecurity Duty Shift ManagerWe are seeking an experienced Duty Shift Manager to lead the on-site security operations at our client in London NW1. This is a key leadership role, responsible for maintaining a strong security presence, managing shift-based teams, and ensuring the safety of people, property, and assets at all times.You will act as the senior security representative on shift, overseeing day-to-day operations, managing incidents, and ensuring compliance with all security, safety, and client standards. A strong focus on customer service, professionalism, and proactive leadership is essential.What you'll do:Manage and lead shift-based security teams, ensuring high standards of conduct, professionalism, and service deliveryAct as the first point of contact for security staff, contractors, and customer representativesOversee the Security Control Room and provide supervision to controllers and supervisorsManage and coordinate incidents, emergencies, and first aid responses, ensuring accurate escalation and communicationLead emergency evacuations and re-occupations, acting as Incident Co-ordinating Officer when requiredEnsure effective access control for staff, visitors, and contractors in line with client policyComplete detailed incident reports, daily handovers, and operational documentation to a high standardMonitor staffing levels, manage shift rotations, and ensure full operational resilienceOversee CCTV, access control, radios, body worn cameras, and other security equipmentManage keys, uniforms, SIA compliance, and staff training recordsChair weekly Security Operations Meetings and distribute minutesSupport investigations, audits, and HR-related matters as requiredCoach, mentor, and develop Duty Supervisors and Security OfficersWhat you'll bring:SIA LicenceProven experience in a security leadership or supervisory roleStrong incident management and decision-making skillsExcellent communication and report-writing abilityAbility to manage competing priorities in a fast-paced, high-pressure environmentStrong understanding of access control, CCTV, GDPR, and confidentiality requirementsKnowledge of health & safety and emergency response proceduresCompetent using Microsoft applications (Excel, email, reporting tools)Professional, customer-focused approach with strong stakeholder management skillsWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you.Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?For careers that mean business.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications