We are seeking a strategic and execution-focused Director of Sales and Pre-Sales Onboarding to design, build, and scale world-class onboarding programs across our global go-to-market organization. This leader will own the onboarding experience for all Sales and Pre-Sales roles, ensuring new hires ramp quickly, build confidence, and deliver value to customers from day one. This role will partner closely with Sales, Pre-Sales, Product, and Marketing, leadership to create structured, role-based learning journeys that align to business priorities and measurable performance outcomes. The Director will lead a small but high-impact team responsible for delivering onboarding at scale and continuously improving the learning experience. How will you make an impact? Global Onboarding Strategy • Develop and execute a global onboarding strategy aligned to company growth, revenue, and customer experience objectives. • Build scalable, role-based onboarding programs for Sales and Pre-Sales that accelerate productivity and reduce time to ramp. • Ensure onboarding aligns to our Agentic AI, automation, and customer experience vision and prepares teams for real-world customer conversations. Learning Path and Curriculum Ownership • Own the design and continuous evolution of structured learning paths for all Sales and Pre-Sales roles. • Define clear capability frameworks, skills progression, and role-based certification milestones. • Ensure content balances product knowledge, business value storytelling, technical depth, and customer outcomes. • Partner with Product and Marketing to incorporate new releases, competitive positioning, and use cases into onboarding journeys. Team Leadership and Development • Lead, mentor, and grow a high-performing onboarding team of 2–4 professionals responsible for curriculum design, content creation, and program delivery. • Establish clear priorities, operating rhythms, and accountability aligned to business outcomes. • Foster a culture of innovation, collaboration, and continuous improvement. Content and Experience Development • Oversee the creation of scalable onboarding content including digital learning, hands-on labs, simulations, and real-world scenarios. • Drive immersive, experiential learning that builds confidence and practical application. • Ensure consistency and quality across global onboarding experiences. Measurement and Business Impact • Define and track onboarding success metrics including time to productivity, quota attainment, deal support readiness, and certification completion. • Build dashboards and reporting frameworks to demonstrate business impact and ROI. • Continuously optimize onboarding based on data, feedback, and performance insights. Cross-Functional Collaboration • Act as a trusted partner to Sales and Pre-Sales leadership to understand capability gaps and evolving business needs. • Communicate onboarding progress, insights, and impact to executive stakeholders. • Collaborate closely with the broader Global Enablement organization to ensure alignment across ongoing learning, certification, and skill development. Have you got what it takes? • 8 years of experience in sales enablement, onboarding, or learning and development in enterprise SaaS or AI-driven technology environments. • Proven success designing and scaling onboarding programs tied to measurable revenue impact. • Experience supporting both Sales and Pre-Sales or technical GTM roles. • Strong executive presence and ability to influence senior stakeholders. • Experience leading and developing high-performing teams. • Data-driven mindset with strong analytical and operational skills. • Ability to translate complex technical solutions into compelling business value. • Experience with learning platforms and modern enablement technologies. Success Metrics • Reduced time to productivity and ramp across Sales and Pre-Sales teams. • Improved seller and SE confidence and customer engagement early in tenure. • Strong onboarding completion and certification rates. • Positive feedback from Sales and Pre-Sales leadership. • Demonstrated impact on pipeline, deal velocity, and win rates.