Working 25 hours per week from 17.00 – 22.00 working 5/7 days including weekends on a rota basis
Due to growth, we are currently recruiting a talented and results driven Evening Sales Advisor to join our busy team in our Contact Centre team
£18,603 Per Annum, Flexibility bonus and lots of great benefits.
Our Sales Advisors are the smile on the end of the line, the people with all the answers, the every-day heroes that help keep our customers’ businesses running smoothly.
What we want you to do...
* Add value to every customer contact using Brakes sales through service approach to drive profitable growth, build loyalty and customer lifetime value
* Take ownership of own personal development to maintain and develop knowledge of Brakes products, services and process
* Take ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issues
* Ensure good communication links with various departments and utilise and follow internal policies
* Be self-motivated to deliver high productivity, to achieve personal scorecard targets and assist in the achievement of overall departmental KPI’s
* Liaising between departments to ensure customer satisfaction
What we are looking for...
* You are able to think quickly on your feet, enabling the best outcome for all customers
* You have top notch communication skills
* Great at building rapport and getting along easily with people
* A strong level of written and verbal skills, with a great attention to detail.
* Be able and happy to work in a busy and fast paced role
What we can give you in return...
* A competitive salary and recognition rewards and incentives
* Huge discount on all sorts of lovely food and award-winning products
* Recognition awards and Incentives
* Pension
* Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
* And much more….
Additional Information
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!
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