Job overview
Imperial College Healthcare NHS Trust is seeking an experienced Virtual Ward Matron (Band 8a) to provide senior clinical and operational leadership across our high-acuity virtual ward services, alongside oversight of the Discharge Lounge at St Mary’s Hospital.
This is a pivotal leadership role supporting system transformation, improved patient flow and the delivery of safe, hospital-level care in patients’ own homes through digital and remote monitoring models.
You will have continuous responsibility for service quality, workforce leadership, clinical governance and performance across multiple virtual ward pathways. Working closely with divisional leaders and system partners, you’ll drive service improvement, manage resources effectively and promote a culture of safety, learning and compassionate care.
You’ll bring strong experience in managing teams and complex clinical services, with excellent communication, operational and change-management skills. Experience in Acute Medicine, Virtual Wards or Hospital at Home services is desirable.
Main duties of the job
1. Responsible for overall operational management of the service, aligned to divisional and Trust strategic objectives and relevant business plans.
2. Responsible for supporting clinical leads and operational teams to ensure services are delivered within the clinical governance framework.
3. Ensure nursing practices comply with Trust procedural documents.
4. To have local open and transparent communication channels that support the ward team to do the right thing for people we care for, to be bold when they have good ideas and to speak up when things go wrong.
5. Lead the teaching, supervision and continuous assessment of all learners, delegating as appropriate. Provide a quality learning environment for all staff including medical and others.
6. Ensure all mandatory study days are attended and that accurate records are maintained.
7. Maintain registration with the NMC and adhere to the NMC Code of Professional Conduct.
8. Act as a key point of contact for internal and external stakeholders, including system partners and commissioners.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
9. Registered Nurse (level 1)
10. Post registration qualification in specialty
11. Educated to postgraduate diploma/degree level or equivalent experience
12. Recognised teaching/assessing qualification
13. Management certificate or equivalent experience
Desirable criteria
14. Graduate Level qualification
Experience
Essential criteria
15. Significant post-registration experience
16. Experience working at a senior clinical or leadership level (Band 7 or equivalent)
17. Experience of managing teams and clinical services
Desirable criteria
18. Experience in Acute Medicine
19. Experience within virtual wards, Hospital at Home, or integrated care services
Skills/knowledge/ abilities
Essential criteria
20. In-depth knowledge of quality improvement, clinical governance standard setting, and audit
21. Proven ability to lead and manage large multidisciplinary teams
22. Strong organisational, planning, and operational management skills
23. Effective negotiation and influencing skills
24. Excellent team-building and leadership capabilities
25. Competence in staff appraisal, supervision, and performance management
26. Ability to lead and manage change effectively
27. Highly developed written and verbal communication skills
28. Ability to work effectively under pressure and manage competing priorities
29. Well-developed IT skills, including proficiency with Microsoft Office packages and accurate data entry
30. Ability to work strategically, including business planning, service improvement and infection prevention strategies
31. Ability to meet deadlines and manage workloads effectively
32. Ability to maintain accurate and contemporaneous records
33. Ability to undertake audits and surveys, including clinical incident reviews
Desirable criteria
34. Ability to undertake root cause analysis
35. Service improvement experience and transformation
Right to work
If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
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