Purpose of the role
To collaborate with stakeholders and use data and management information to identify process optimisation opportunities for capacity creation in relevant business areas.
Accountabilities
- Develop and implement strategies to improve the efficiency and effectiveness of banking operations, using data‑led insights.
- Participate in projects and initiatives to improve performance and optimisation efficiency and effectiveness.
- Develop reports and presentations on performance and optimisation and communicate findings to internal senior stakeholders.
- Identify industry trends and developments, and collaborate with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes.
- Develop and implement analytics and reporting performance and optimisation to mitigate risks and maintain efficient operations.
- Identify capacity creation in operations using data and Management Information.
Expectations
- Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
- Collaborate closely with other functions and business divisions.
- Lead a team performing complex tasks, using well‑developed professional knowledge and skills to deliver on work that impacts the whole business function.
- Set objectives and coach employees in pursuit of those objectives, appraise performance relative to objectives and determine reward outcomes.
- Demonstrate clear leadership behaviours: Listen, Energize and inspire, Align across the enterprise, Develop others.
- As an individual contributor, lead collaborative assignments, guide team members, identify new directions and use cross‑functional methodologies to meet outcomes.
- Consult on complex issues; provide advice to People Leaders to support resolution of escalated issues.
- Identify ways to mitigate risk and develop new policies/procedures in support of control and governance.
- Take ownership for managing risk and strengthening controls related to work done.
- Engage in complex analysis of data from multiple sources, internal and external, to solve problems creatively and effectively.
- Communicate complex information to stakeholders and influence them to achieve outcomes.
Title and Location
Performance Oversight Manager – Knutsford
Key Skills and Experience
- Demonstrable stakeholder management.
- Exceptional data analysis capability.
- Proven experience in change implementation and management.
- Experience with Microsoft applications (Excel, PowerPoint, Forms).
- Familiarity with Tableau reporting (highly valued).
- Exposure to Salesforce (highly valued).
- Understanding of Corporate Banking operating model and processes.
Values and Mindset
All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset of Empower, Challenge and Drive.
