We’re looking for a Client Service Administrator to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based on-site in Aberdeen, working Monday-Friday during office hours. As a Client Service Administrator, you will work closely with our Occupational Health team and other internal stakeholders, to deliver a comprehensive administrative service to our clients, suppliers, and patients. This is an exciting, fast-paced opportunity, that will see you play a key role in a multi-disciplinary team. Previous experience of working within an administrative function in occupational health would be highly advantageous, but not required. What you will do: Respond to all emails and phone calls in a timely manner, ensuring service level agreements are adhered to. Manage the administration of medical bookings and appointments, effectively and accurately as required. Share medical assessments and results to clients in a timely manner. Alongside managing the close out of case-management, as per operational procedures. Securely manage medical and personal documentation, ensuring paperwork is accurately completed and uploaded to the patient record system. Escalate any clinical diary issues for support and resolution, working to resolve any service issues with the operational teams. Assist with financial queries, raising purchase orders as per requirements. About you: You will have an excellent knowledge of all Microsoft software, including Outlook, Word, and Excel. Previous customer service experience, with a desire to deliver an outstanding customer experience. Excellent time management, interpersonal and communication skills. Hold the ability to prioritise and manage workload effectively. Previous experience within an administrative function. What's in it for you Private Medical Insurance Company Pension Scheme Enhanced Annual Leave Parental Leave (Various) Onsite Parking Employee Assistance Programme (for health, wellbeing and financial assistance) Company Sick pay scheme Enhanced Maternity leave Family and Friends discount on TAC Services About Us At TAC Healthcare, we're not just a company; we're a catalyst for change in occupational health across numerous vital industries—from offshore to renewable energy, construction, healthcare, and financial services. Why Build Your Career with Us? Diverse Expertise : Thrive in an environment that values knowledge and experience as you engage with various sectors, delivering a suite of services that's as varied as it is vital—from Offshore Medics to Mental Health Services. Innovative Expansion : Be part of a forward-thinking team that's always pushing into new territories, ensuring the wellbeing of workforces with bespoke healthcare solutions. Customised Impact : At TAC, your work is tailored to make a real difference. We reject the "one-size-fits-all" approach, opting instead for personalised care that addresses the unique challenges faced in each industry. Leadership & Learning : Work alongside the best. Our team members are specialists in their fields - offering you a chance to learn from the experts in occupational health. A Culture of Excellence : Our commitment to the BEST value framework is at the core of our daily operations, ensuring we deliver quality care consistently. Accreditation and Recognition : Feel proud working for a company whose excellence is recognised by leading accreditation bodies. We're looking for dynamic individuals who are eager to drive change and make a tangible impact on occupational health and safety. Shape the future of healthcare with us!