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Fulfilment Operations Team Leader - Croydon, Croydon
Client:
Ikea
Location:
Croydon, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
98ede6c033e9
Job Views:
20
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job ID: 98ede6c033e9
Date posted: 04/06/2025
Come see the wonderful workday where we create a better everyday life for the many.
We are looking to welcome a Fulfilment Operations Team Leader to lead our Croydon store.
Your remit will be to reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers, communicating objectives and goals, and coaching and developing the operational teams.
Expected Starting Date: To be discussed at Interview
WHAT WE OFFER
This role offers a starting salary of £29,000 per annum, based on competence & experience.
39 hours per week, working hours will support the needs of the business.
IKEA is a Living Wage Foundation Employer.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's needs.
* 15% Co-worker discount & I-Benefits discount portal helping you save £s on High-street retailers
* Free & Confidential Employee Assistance Program and Wellbeing Portal
* Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate
* X3 Life Assurance, enhanced statutory pension contributions & interest-free loans
* 28 days holiday for our full-time co-workers (part-time co-workers have a pro-rata equivalent)
* Enjoy a Christmas present every year as well as an additional day holiday given during the festive period
* Family Friendly policies & benefits
* Commitment to your development throughout your IKEA career, starting on your first day
* Free on-site parking (Not Hammersmith or Greenwich)
... as well so much more!
WHAT YOU'LL NEED TO HAVE
* Relevant experience and proven performance in retail and/or logistics role
* Minimum of 2 years experience in leading people with a proven record of successful leadership delivering both business results and people development.
* Proven experience in working through others, setting priorities, delegating responsibility, and giving open and honest feedback
* Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals
* Good computer skills and ability to implement structural ways of working within the area of responsibility
* Ability to communicate confidently and clearly in English
* Problem-solving experience.
WHAT YOU'LL BE DOING DAY TO DAY
* Lead the Fulfilment Operations Co-workers in the assigned area to ensure high goods availability, operational readiness, and cost efficiency.
* Identify, recruit, retain, and develop talents in the Fulfilment Operations team to secure a diverse, high-performing team capable of executing responsibilities confidently and securing future succession.
* Maintain a clean, organized, and safe working environment, ensuring compliance with IKEA Code of Conduct, internal regulations, and local legislation related to health, safety, security, and the environment.
* Secure effective, qualitative, and efficient daily Fulfilment Operations by contributing to goal achievement, planning, quality awareness, and workload analysis.
* Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned area.
WE CARE FOR THE PEOPLE
It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
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