Job Description
Deputy Manager
At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people’s lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best.
Main Purpose of the Job:
To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered ManagerTo support and manage the staff to enable them to meet the needs of the children and young peopleTo undertake direct work with Children and young people as appropriate.To be the responsible person in managing child protection concerns and complaintsTo work in partnership with other professionals to achieve optimum outcomes for young peopleTo offer supervision and support to senior staff in line with National Minimum Standards
Duties & Responsibilities
To meet the needs of children through:
Ensuring that each young person has an allocated key workerEnsuring that each member of staff is aware of each child’s placement plan and their responsibilities for its implementationAttending childcare reviews and planning meetings to provide information and achieve best outcomes for young peopleUndertaking direct work with young people and acting as an appropriate role modelAssist in developing systems in which young people are consulted about the quality of care they receiveMaintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take placeWorking in partnership with parents, carers and other professionals to safeguard and promote the welfare of young peopleChairing children’s meetings and facilitating consultation with young people generallyActing as an appropriate adult at PACE interviews
New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role.
To manage a staff team through:
Providing managerial control and direction in relation to staff duties and responsibilitiesAssist with the recruitment and retention of staff including induction training for new staff into the homeSupervision of new starters during their probationary periodDevelop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision makingTaking responsibility for planning shifts and ensuring their smooth running when on dutyProviding consultation and informal advice and support to staff in relation to day to day mattersOffering 1:1 supervision to staff in line with National Minimum StandardsIdentifying and progressing individual training and development needs of staff in the context of their personnel development plansUndertaking annual appraisal of staffAddressing issues in relation to conduct and competence of staffConduct management investigations when requiredAssist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities.Contributing to team and staff meetings to facilitate good communication and staff developmentEnsuring staff work within the Homes policies, procedures and National Minimum Standards requirements
To develop systems which ensure the effective allocation of resources through:
Ensuring adequate staffing levels that meet the needs of the HomeEnsuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance recordsEnsuring that company vehicles are clean and regularly maintainedMonitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary
To promote the efficient and effective operation of the Home through:
Developing in consultation with young people and staff routines in relation to all aspects of child careClarifying expectations in relation to maintaining the Home in a clean and orderly conditionCreating rotas which fit best with children’s needs and which allow proper handovers between shiftsEnsuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum StandardsAttending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ
General Responsibilities:
To assist the Registered Manager in the implementation of all aspects of the Statement of PurposeContribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management teamTo deputise in the absence of the Registered ManagerTo drive company vehicles – subject to policies and proceduresTo work on a rota basis according to the needs of young peopleTo ensure that resources are allocated appropriately and financial records are accurately maintainedTo receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needsTo carry out all other reasonable tasks or directed by the Registered Manager
PERSON SPECIFICATION DEPUTY MANAGER
Essential/ Desirable Qualifications
Secondary Education with good standard of literacy and numeracyNVQ 3 in caring for Children and Young People (or equivalent)Current driving license preferred but not essential
Knowledge & Skills
Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writingUnderstanding the needs of BESD children including managing challenging behaviourIn