Overview
FULLY REMOTE ROLE
JOIN OUR MISSION: BE THE FIRST SMILE THEY SEE
JOB TITLE: Recruitment Administrator / On boarder
LOCATION: Fully Remote Role
SALARY: £26,000 per annum
CONTRACT TYPE: Permanent
HOURS: Full-Time
REPORTS TO: Head of Recruitment
About Walsingham Support
Walsingham Support is a national charity and a community of people passionate about unlocking potential and creating real change. We support individuals with learning disabilities, autism, and complex needs to live fulfilled, empowered lives. With 70 services across the UK, we hire hundreds of new staff each year and strive for a positive start for every hire.
The Role: Recruitment Administrator / Onboarder
We are looking for a warm, proactive, and detail‑driven Onboarder to join our Recruitment team. You will be the first point of contact for new starters, welcoming them, guiding them, and ensuring everything is ready for a confident, compliant start. From the moment a candidate accepts an offer, you will manage the onboarding journey with care and precision, using digital tools to carry out checks, coordinate inductions, liaise with managers, and deliver an experience that reflects our values: inclusive, empowering, and professional.
What You'll Do
* ONBOARDING COORDINATION
* Deliver welcoming, tailored onboarding experiences for diverse roles across 70 services
* Work with hiring managers to schedule start dates, induction training, and welcome activities
* Organise onboarding packs, welcome calls, and digital inductions
* Digital Checks & Compliance
* Manage DBS, references, and right-to-work checks using digital systems like Spotlite and RefNow
* Maintain accurate, GDPR-compliant records and escalate safeguarding concerns as needed
* Ensure all documentation meets internal and regulatory requirements
* NEW STARTER COMMUNICATION
* Be the go-to contact for all new employees and volunteers, from offer to Day One
* Provide regular updates, warm check-ins, and accessible information to support a smooth transition
* Answer queries with empathy and clarity, ensuring new starters feel informed and valued
* CONTINUOUS IMPROVEMENT
* Gather and analyse feedback to improve processes, boost engagement, and support retention
* Bring creative ideas to enhance inclusivity and connection in onboarding
* Support wider People & Culture initiatives that champion our people-first culture
* RECRUITMENT OF SUPPORT WORKERS IN WALES REGION
* Be responsible for arranging interviews once a week in the Wales region for support worker roles
* Look after adverts for these roles within our ATS system
Who You Are
Essential
* Experience in onboarding, HR coordination, or recruitment administration
* Confident with digital checks and employment compliance (e.g., DBS, right-to-work)
* Highly organised with great attention to detail and time management
* Friendly, proactive communicator with strong people skills
* Knowledge of safeguarding, GDPR, and employment law practices
Desirable
* Experience in the care, charity, or voluntary sector
* Familiarity with platforms like Spotlite, RefNow and CVMinder
* Passion for inclusive onboarding and a values-led approach to HR
Why Walsingham Support?
* A Role with Purpose — Help people begin meaningful careers in social care
* Flexible Working — We support a healthy work-life balance
* Training & Development — Grow with tailored learning opportunities
* A Values-Driven Culture — Inclusion, empowerment, and care come first
Our Interview Process
Transparency & Support: We provide interview questions in advance to help you prepare and feel confident.
Our Values
* PEOPLE FOCUSED
* ONE TEAM
* SAY IT AS IT IS
* AMBITION
We recruit people who share these values and traits such as empathy, respect, compassion, integrity, professionalism, patience, resilience, good communication, active listening, cultural sensitivity, flexibility, advocacy, teamwork, self-care, knowledge and continuous learning, and problem-solving.
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