Job Introduction
About the Role
Lounge Host at Emirates Lounge Birmingham Airport, Terminal 1
We’re experience makers.
And relationship builders.
And we’re hiring Lounge Hosts.
Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don’t dream it, you live it every day. Here you’ll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together. Because we’re more than just waiters.
Be part of something greater.
We value diversity, equality, and inclusion.
Come on in – the door’s open! As a global company, our market is the world – therefore it’s only right that our teams reflect all the incredible diversity it has to offer.
Role Responsibility
Main Responsibilities -
* provide excellent customer service from the preparation, presentation and service of food and beverages to the Emirates Lounge customers satisfaction.
* Set the bars, ensure the condiments, glasses, cups etc are neatly arranged
* Load service counters as and when directed and to ensure sufficient supplies throughout the service period.
* Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan.
* Assist the chef with some food preparations for example fruit plates, cheese boards etc.
* Maintain lounge cleanliness during lounge operating hours.
* Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.
The Ideal Candidate
Essential
* Front of house and customer facing experience
* An element of food experience
* Highly motivated
* Attention to detail
* Able to work on own initiative within a team environment
Desirable
* Lounge experience
Package Description
* £13 per hour
* 35hr per week contract
* 4 on 2 off shift pattern (2 early, 2 late, 2 off) 08:00-15:30 & 15:00-22:30.
* Many employee benefits, rewards and recognition.