Clear Voice have an exciting opportunity to recruit a Social Value Coordinator – Research & Measurement Specialist to join our team!
Location: Homebased
Contract: Permanent
?Salary: £34,682
About us:
Clear Voice is a growing language service provider and an award-winning social enterprise that delivers telephone interpreting, video interpreting, face-to-face appointments, translation, and transcription services. Clear Voice’s ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients. These include businesses, local authorities, government, legal, healthcare, and education. We have an especially strong reputation in the charity sector, particularly with asylum and refugee charities. 100% of Clear Voice’s profits are donated to our parent charity Migrant Help. This donation supports their work aiding refugees, asylum seekers, survivors of modern slavery, and the victims of human trafficking.
The Social Value Coordinator role:
Part of the Social Value team, the Social Value Coordinator - Research and Measurement Specialist is a new and exciting role at Clear Voice. You will support the delivery of Clear Voice’s social value programmes, social value strategy, evidence collection and impact measurement. Working closely with the Social Value Manager and Social Value Team you will focus on accurately monitored, evaluated and reported evidence for any social value measurement frameworks used by Clear Voice to measure their social impact. Alongside measurement duties, you will provide practical research support to the Social Value Team, supporting the team with research into external support that benefits the programme participants.
If you have demonstrable experience analytical strength, research capability with strong organisational skills and excellent attention to detail, and are looking for an exciting role that makes a difference, we’d love to hear from you!
Key responsibilities of our Social Value Coordinator:
?Stakeholder Engagement
Work collaboratively with internal teams to help gather data, evidence and insights for social value measuring.
Support engagement with clients, partners, charities and community organisations identified through research.
Foster strong working relationships across the organisation to build engagement with social value activities.
?Measurement and Reporting
Support the monthly and quarterly reporting cycles for all programmes.
Contribute to monitoring and evaluation activities, ensuring compliance with TOMs and Social value Portal requirements.
Assist with developing case studies, outcomes summaries and impact communications.?
Research, Evidence Gathering and Student Support?
Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice’s growth in social value.
Research emerging community needs and best practice trends in social value to support programme development.
Assist in designing surveys, collecting qualitative data, collating participant feedback and supporting evaluation processes.
Maintain a library of research resources for the social value team.
Support colleagues across the company to producing accurate data and evidence required for social value monitoring, ensuring information is complete, reliable and submitted on time.
Assist senior leadership in gathering their data for specifically monitored TOM’s measures, ensuring all data is accurately reported and aligns with social value requirements.
Collect, validate and upload accurate data to all portals measuring SROI.
Research, develop and maintain a directory of services.
Operational & Team Support?
Maintain client?facing presentations and materials for use by the Social Value and Sales teams.
Contribute to supplier research and development where relevant. Perform any additional duties as required by the Social Value Manager?
The experience and skills you need
Experience in social impact measurement, social value delivery or a related field.
Demonstrable project coordination experience, managing multiple tasks simultaneously.
Strong experience building and maintaining B2B relationships.
Experience with evaluation, monitoring and reporting.
Clear Voice is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:
This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
These are some of the benefits we offer
Our working week is 35 hours per week offering flexibility and work life balance
Enhanced family friendly provisions
Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
Option to buy or sell up to 5 days of annual leave
Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
Wellbeing support.
Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.
Closing Date: 29 May 2026
If you are interested in becoming our new Social Value Coordinator, please click 'APPLY' today. We look forward to hearing from you!
Please note this vacancy may close early depending on applications received
As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer