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Deputy support manager

Aston (West Midlands)
Thera East Midlands
Support manager
Posted: 20 October
Offer description

Overview

Job title: Deputy Support Manager

Location: Aston-On-Trent, Derby

Contract: Permanent • Hours: Full time (39 hours per week) • Salary: £30,856.62 per annum

Posting date: 10 October 2025 • Closing date: 09 November 2025 • Leave entitlement: 33 days inclusive of bank holidays • Driver required: Yes

Contract type, location and other details are as stated in the posting.


Summary

At Thera East Midlands, we believe people with a learning disability should be leaders in society. We are looking for a Deputy Support Manager to assist the Support Manager in leading teams and delivering person-centered support that meets regulatory, contractual, and organisational requirements. You will mentor teams, coach support staff, and drive continuous improvement. You will deputise for the Support Manager when needed and work on shift as part of the rota, acting as a role model of best practice. You will help design support plans, assist with rota management, maintain records, address concerns, conduct audits, and promote empowerment, inclusion, rights and independence while adhering to policies and representing the company.


Responsibilities

* Mentor teams, coach support staff and drive continuous improvement.
* Ensure practice leadership is developed, recognised and reflected in all work.
* Work on shift as part of the rota and deputise for the Support Manager when needed.
* Support people to design their support plans, assist with rota management and maintain records.
* Address concerns, conduct audits and promote empowerment, inclusion, rights & independence.
* Adhere to policies and act as an ambassador for the company.


Qualifications & Skills

* Relevant Health and Social Care qualification at Level 3 or above (England) or SCQF 7 or above (Scotland).
* Proven experience supporting people with learning disabilities.
* Leadership or coaching experience is desirable.
* Knowledge of safeguarding, health and safety, and care regulations.
* Excellent communication, leadership, and decision-making skills.
* Confidence in using digital systems (e.g. Excel, care planning software).
* Flexible working hours, willingness to travel locally and work across multiple locations.


Thera Vision

* Thera will show that people with a learning disability can be leaders in society.
* Thera will be controlled by people with a learning disability.
* People supported by Thera can say how their Thera company is directed and managed.
* People with a learning disability will design the support they want from Thera.
* Thera will respect the rights and wishes of people at work, at home and in the community.
* People with a learning disability will check the quality of support from their Thera company.
* Thera Group will be led by a charity.


Benefits and Additional Information

Please see the attached Benefits and Job Description before applying.

Equal opportunities: Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

DBS checks: All posts are subject to DBS checks. This role is exempt from the Rehabilitation of Offenders Act 1974. You must declare any convictions or cautions, including those that would otherwise be spent.

Contact: E: Newtalent@thera.co.uk • T: 01476 513934

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