Technical Support Engineer - Sheffield (£24,000 - £28,000 D.O.E.)
We are excited to announce a fantastic job opportunity for a skilled and motivated Technical Support Engineer to join a dynamic team in Sheffield. If you're passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read on!
Position - Technical Support Engineer
Location - Sheffield
Salary - £24,000 - £28,000
Perks and Benefits -
* Competitive Salary Package
* Comprehensive Benefits Package
* Exciting Career Growth Opportunities
* Collaborative and Dynamic Work Environment
Key Responsibilities -
* Provide technical support, troubleshooting IT issues across various hardware and software systems
* Resolving incidents and service requests in a timely manner
* Working with both internal and external teams to diagnose and resolve technical problems
Skills Required -
* Previous experience within an IT Support setting
* Windows OS, Active Directory and Office 365
* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
* Proficiency in diagnosing and troubleshooting hardware and software issues
* Providing excellent customer service, whether remote or face-to-face
If you are passionate about IT, have a customer-c...