Length of employment: 6 months Job Summary: Help shape the future of energy data at Ofgem. We're looking for aSenior Business Analystto join Ofgem'sMarkets Data Improvement (MDI) Programme, a key initiative driving data transformation across our Markets division. This is a unique opportunity to contribute to Ofgem's ambition to become a more data-driven regulator, delivering smarter and more efficient services that benefit energy consumers across Great Britain. As the energy sector evolves, so does our need for high-quality data and insight. You'll play a central role in helping us strengthen our data capabilities, working on high-impact projects that support critical business functions and long-term strategic goals. You'll work in a collaborative cross-functional environment alongside colleagues from Markets, Policy, Digital, Data & Technology Services (DDaT) and our Data Management function. Your focus will be on identifying business needs, defining clear and actionable requirements and supporting the delivery of user-centric solutions that improve how we collect, manage and use data. We're looking for someone with a strong analytical mindset and a deep understanding of how data flows through systems from ingestion and transformation to representation. You'll be confident using a range of techniques to draw out complex business needs, conduct root cause analysis and translate findings into requirements that are accessible to both technical and non-technical audiences. You'll also support the delivery of new services and improvements by modelling business processes, evaluating options and helping to define the scope and impact of change. Your work will directly inform development backlogs, business cases and user acceptance testing, ensuring that what we deliver meets user needs and supports Ofgem's wider data strategy. You'll have experience ineliciting high-quality business requirements through interviews and workshops, documenting AS IS and TO BE processes, identifying opportunities for business performance improvement, working collaboratively with stakeholders to deliver user-focused solutions and supporting agile delivery teams while contributing to product development. This is a fantastic opportunity to work on high-profile projects, build your professional network and make a tangible impact on how Ofgem uses data to protect consumers and support the transition to a net zero energy system. Job Description: Key Responsibilities Change Management Role: Requirements elicitation, workshoping, interviewing, prototyping Business process modelling, analysing business needs, modelling system data Value mapping and benefits realisation management. Evaulating options, defining requirements, gap analysis and improving business processes Strategic analysis, internal and external environment analysis, root cause analysis Stakeholder analysis and management Delivery of user-centric business solutions with agile working Key Outputs and Deliverables Impact analysis of proposed work and prioritisation of work stack based on this. Comprehensive gap analyses based on assessment of existing business processes alongside detailed requirements for new processes Functional, non-functional, data and usability requirements and business rules, established with key business users. Requirements, modelled and documented, and translated to work items in the required structure for development teams to take forward. Acceptance criteria, defined with the Product Owner and SMEs. Options appraisals where analysis of work-flow leads to multiple possible strategies for facilitating business processes. Clear definitions of change scope, with identification and prioritisation of new requirements or change requests as they are raised throughout project. Support of business users and the testing team during user acceptance testing and rollout. Quality assurance and maintenance of key requirements documents & specifications. Key Stakeholder Relationships Markets Senior Leadership team Data management function Policy and Analysis teams Data users DDSS Ofgem policy and delivery teams Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. ESSENTIAL CRITERIA: Extensive experience in eliciting accurate, high quality business requirements through interviews and workshops (LEAD) Experience documenting AS-IS and TO BE business processes (LEAD) Experience delivering new services that enable realiasation of programme benefits (LEAD) Experience in identifying opportunities for business performance improvement. Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs. DESIRABLE CRITERIA: Experience working with data models, data governance, data analytics platforms. When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].